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8.4

Spot Score

Tapdesk - CRM Software

Tapdesk Reviews in April 2025: User Ratings, Pros & Cons

Streamline customer relationships with ease.

4.9

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Tapdesk Reviews & Ratings

4.9

Excellent

Based on 24 ratings & 21 reviews

Rating Distribution

Excellent

(21)

Very Good

(0)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Tapdesk has emerged as a standout CRM solution that seamlessly blends functionality with simplicity. One of the most celebrated aspects of this tool is its intuitive and beautifully clean user interface, which emphasizes ease of use. For professionals who have struggled with overly complex CRM systems, Tapdesk offers a refreshing alternative, providing a ...Read more

Tapdesk pros and cons

  • Clean, simple, and intuitive User Interface (UI) makes it easy to use, even for non-technical users.

  • Effortless onboarding process with straightforward and non-complicated setup.

  • Advanced search engine is a standout feature, enabling effective lead generation and prospecting.

  • Lightweight yet robust CRM that efficiently manages pipelines, campaigns, and sales activities.

  • Lacks a more robust and advanced multi-step campaign builder, though this is reportedly in development.

  • Limited reporting functionality, which might not meet the needs of advanced users.

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Showing 1-10 out of 21

WR

Waldek R

05/01/22

5 out of 5

"Perfekt & very zen"

What do you like best about Tapdesk? enjoyable, clean User Interface. Very clean and robust What do you dislike about Tapdesk?

WR

Waldemar Reclik

04/30/22

5 out of 5

I have used several different CRM…

I have used several different CRM systems over the past years. For various reasons, I changed them, sometimes they lacked some functionality, but most often it was an excess of them, a feeling of constant fatigue and overwhelming during everyday use. Many CRMs enforce a separate db for Contacts and Organizations. Sometimes it is difficult to combine them in Leads, opportunities, clients. That's why I was still looking for a new CRM to manage Leads. I'm not looking no more. Tabdesk is ...

Read more

AU

Anonymous User

03/28/22

5 out of 5

"AI DRIVEN SALES LEADS"

What do you like best about Tapdesk? THE SEARCH ENGINE FOR FINDING LEADS IS A GAME CHANGER What do you dislike about Tapdesk?

JK

Jon K

10/23/21

4.5 out of 5

"Tapdesk is pretty awesome"

What do you like best about Tapdesk? Tapdesk is really easy to use and the search feature is nice, I also love the pipeline ux What do you dislike about Tapdesk?

AU

Anonymous User

10/07/21

5 out of 5

"Fantastic CRM Tool"

What do you like best about Tapdesk? Easy to use, really easy to use. i think thats what makes it different from others. What do you dislike about Tapdesk?

DS

Dulanjali S

10/05/21

5 out of 5

"Manage your works with "Tapdesk"."

What do you like best about Tapdesk? Easy to use. Simple.

LS

Lifeworks S

10/03/21

5 out of 5

"Tapdesk - Best CRM solution"

What do you like best about Tapdesk? I was in the process of moving my company when I read about tapdesk. It was a perfect solution for my customer database, a tool with quick access and reminders. They offer great customer service too - very responsive. No company that's hurting to increase their productivity should be without tapdesk. It was a professional decision to make and I'm never going back.

IS

Ishan Saxena

10/02/21

5 out of 5

I was using Excel CRM tools and it was…

I was using Excel CRM tools and it was not user-friendly. I really want to switch to Tapdesk and they responded quickly and helpfully after the trial period was up. Tapdesk is the perfect CRM tool. We always know who owes us what and it is easy for our agents to log in and make contact with them.

AM

Alex M

09/23/21

4.5 out of 5

"Lead Generation and Pipeline Management"

What do you like best about Tapdesk? One of my favorite features of Tapdesk is that I can create a very customized search to find prospects. Tapdesk even finds phone numbers of the businesses and must grab their ratings off of Google. I can export these contacts and enroll them into my campaigns. This feature alone has saved me many hours of prospecting. On top of that, the CRM is very robust. I track certain criteria in the custom tags - which has made my life much easier.

CC

Carl C

09/22/21

5 out of 5

"Great product, great team!"

What do you like best about Tapdesk? Love the product! I have been hunting for a great, lightweight CRM for a long time, and I finally think this is it. Easy to set up, add contacts, create pipelines and custom fields / tags. Campaigns are easy to set up and implement also.