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Compare SysAid vs SmartSupport

SysAid - Help Desk Software
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Overview

Description

SysAid is an Internet-based help desk tool that helps organizations with any solution that can be deferred or otherwise unintentionally shut down. SysAid helps the organization maintain ... Read More

A new Wiki-inspired approach to knowledge base software has made it easy for the little guy to understand and use. Smaller companies are able to use this software more effectively than ever ... Read More

Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

9.8/10

Not Available

User Ratings

0.5

(2)
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Software Demo

Demo

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SmartSupport has not given any software demo yet

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Features

Total Features

16 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals
        • Freelancers
        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        577

        Very Good

        85

        Good

        23

        Poor

        4

        Terible

        6

        Excellent

        0

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        1

        Pros and Cons

        No pros or cons available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        Adobe

        Adobe

        Titan

        Titan

        Coca-Cola

        Coca-Cola

        No Customers information available.

        Media and Screenshots

        Screenshots
        Dashboard screenshot

        9 Screenshots

        No screenshots available.

        Videos
        video-0

        3 Videos

        No videos available.

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both SysAid and SmartSupport offer a Free Trial.

        SysAid is designed for Large Enterprises, Medium Business and Small Business.

        SmartSupport is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both SysAid and SmartSupport are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to SysAid includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Freshdesk, LiveAgent, HelpDesk, Jitbit Helpdesk, TOPdesk, ReadyDesk, Milldesk, Sitehelpdesk, Spiceworks Help Desk and HESK.

        Some top alternatives to SmartSupport includes KBPublisher, Drupal Wiki, TWiki, KnowledgeBase Manager Pro, Omnistar Kbase, Talisma KnowledgeBase, KnowledgeOwl, PaceKB, KnowledgeBase and ProProfs Knowledge Base.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].