Yes, both SysAid and SmartSupport offer a Free Trial.
SysAid is designed for Large Enterprises, Medium Business and Small Business.
SmartSupport is designed for Large Enterprises, Medium Business and Small Business.
Pricing details for both SysAid and SmartSupport are unavailable at this time. Contact the respective providers for more information.
Some top alternatives to SysAid includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Freshdesk, LiveAgent, HelpDesk, Jitbit Helpdesk, TOPdesk, ReadyDesk, Milldesk, Sitehelpdesk, Spiceworks Help Desk and HESK.
Some top alternatives to SmartSupport includes KBPublisher, Drupal Wiki, TWiki, KnowledgeBase Manager Pro, Omnistar Kbase, Talisma KnowledgeBase, KnowledgeOwl, PaceKB, KnowledgeBase and ProProfs Knowledge Base.