Compare Suptask vs Jira Service Desk vs Freshservice

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Suptask (24) Get Quote Get Quote	Jira Service Desk (269) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Suptask revolutionizes ticketing in teams. Our platform facilitates a seamless transition between conversation on Slack to a comprehensive ticketing system without needing to exit the app. ... Read More	Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and ... Read More
Entry Level Pricing	Starts from $18 , Billed Yearly	Starts from $10
Free Trial Availability	No free trial	Get Free Trial
User Ratings	4.8 (24)	4.1 (1068)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Pricing

Pricing Option
Starting From	$18 , Billed Yearly	$10
Pricing Plans	Free Get Started Agents (Responders) - Unlimited Ticket Requesters - Unlimited Ticket Forms - 1 Show more + Light Get Started Agents (Responders) - Unlimited Ticket Requesters - Unlimited Ticket Forms -3 Show more + Professional Get Started Agents (Responders) - Unlimited Ticket Requesters - Unlimited Ticket Forms - 10 Show more + Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.8 (based on 24 reviews)	4.1 (based on 1068 reviews)
Rating Distribution	Excellent 22 Very Good 2 Good 0 Poor 0 Terible 0	Excellent 133 Very Good 109 Good 21 Poor 5 Terible 1
Expert's Review generated by AI	Suptask has garnered praise for its user-friendly interface, making task management and ticket tracking a seamless process. Users have commended the app for its efficiency in handling multiple ...Read more	No Expert ai Review available for the product
Pros and Cons	User-friendly interface that simplifies task management and enhances collaboration among teams. Seamless integration with Slack for efficient team collaboration and communication. Provides valuable insights for tracking ongoing cases and prioritizing tasks. Customizable workflows and forms to suit individual team needs. Free plan with unlimited users, making it accessible to all team members. Complexity in features and customizations can be overwhelming for new users without adequate support or guidance. Limited options in the Marketplace for additional apps and connectors might restrict advanced functionalities and integrations.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Webflow 4 (603 reviews) Salesforce 4.3 (31400 reviews)	Jira 4.4 (17380 reviews) Trello 4.3 (34350 reviews) Confluence 4.1 (7140 reviews)

Customers

Customers	Mobilitywork ONVI Nagios	Domino's Airbnb Square

Media and Screenshots

Screenshots	5 Screenshots	5 Screenshots
Videos	1 Videos	1 Videos

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Jira Service Desk offers Free Trial, but Suptask does not.

Suptask is designed for Large Enterprises, Medium Business and Small Business.

Jira Service Desk is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Suptask Starts at $18/Month when Billed Yearly whereas for Jira Service Desk Starts at $10One-Time Payment.

Some top alternatives to Suptask includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Teamwork Desk, HelpDesk, Desky, AzureDesk, Desk365, BoldDesk, Tikit and Scopedesk.

Some top alternatives to Jira Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Mint Service Desk, Symantec ServiceDesk, Freshdesk, HelpDesk, ReadyDesk, Milldesk, HESK, Scopedesk and GLPI.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Suptask vs Jira Service Desk vs Freshservice

Suptask

Jira Service Desk

OverviewAffiliate Disclosure

Software Demo

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure