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Compare SolarWinds Service Desk vs Jira Service Desk vs Freshservice vs ManageEngine ServiceDesk Plus

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Overview

Description

SolarWinds Service Desk helps IT teams track, manage and resolve incidents faster. This service desk software offers revolutionary self-help technology that puts customers in control of ... Read More

Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and ... Read More

Entry Level Pricing
  • Starts from $19
  • Starts from $10
Free Trial Availability
User Ratings
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Software Demo

Demo

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Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • $19
      • $10
      Pricing Pans
      • Not Available
      • Not Available
      Pricing Pagesolarwinds-service-desk pricingjira-service-desk pricing

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      97

      Very Good

      61

      Good

      6

      Poor

      1

      Terible

      1

      Excellent

      133

      Very Good

      109

      Good

      21

      Poor

      5

      Terible

      1

      Expert's Review generated by AI

      No Expert ai Review available for the product

      No Expert ai Review available for the product

      Pros and Cons
      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Customers

      Customers

      No Customers information available.

      Domino's

      Domino's

      Airbnb

      Airbnb

      Square

      Square

      Media and Screenshots

      Screenshots
      All Networked Devices

      6 Screenshots

      Jira Service Desk screenshot

      5 Screenshots

      Videos
      video-0

      1 Videos

      video-0

      1 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both SolarWinds Service Desk and Jira Service Desk offer a Free Trial.

      SolarWinds Service Desk is designed for Large Enterprises, Medium Business and Small Business.

      Jira Service Desk is designed for Large Enterprises, Medium Business and Small Business.

      Pricing for SolarWinds Service Desk Starts at $19/User/Month whereas for Jira Service Desk Starts at $10One-Time Payment.

      Some top alternatives to SolarWinds Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, HelpDesk, SysAid, Sitehelpdesk, HESK and TechExcel ServiceWise.

      Some top alternatives to Jira Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Mint Service Desk, Symantec ServiceDesk, Freshdesk, HelpDesk, ReadyDesk, Milldesk, HESK, Scopedesk and GLPI.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].