Compare Slack vs PagerDuty vs Freshservice

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Slack (2751) Get Quote Get Quote	PagerDuty (258) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Slack is the only unified communication platform for chatting, sharing, and collaborating. Whether in one-on-one conversations or a large group, Slack's threaded conversations keep everyone ... Read More	PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 ... Read More
Entry Level Pricing	Starts from $2.67	Starts from $10
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	Not Available	9.8/10
User Ratings	4.5 (35011)	4.5 (1748)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	6 Features
Unique Features	No features
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Pricing

Pricing Option
Starting From	$2.67	$10
Pricing Pans	Not Available	Starter Get Started Unlimited domestic phone / SMS notifications Unlimited API calls No maintenance windows ever Team Get Started Includes Starter Plan features, plus Unlimited global phone / SMS notifications 350+ out of the box integrations Show more + Business Get Started Includes Team Plan features, plus SSO and advanced permissions Advanced ITSM Integrations Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.5 (based on 35011 reviews)	4.5 (based on 1748 reviews)
Rating Distribution	Excellent 2505 Very Good 213 Good 19 Poor 4 Terible 10	Excellent 203 Very Good 54 Good 1 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	PagerDuty has garnered high praise for its exceptional incident management capabilities and user-friendly interface. Users appreciate its real-time alerting system, seamless integration with ...Read more
Pros and Cons		Efficient real-time alerting system that ensures timely responses and resolution of incidents. User-friendly interface with intuitive design, making it easy to navigate and use. Seamless integration with a variety of applications, enabling better automation and workflow enhancement. Reliable on-call scheduling feature for continuous coverage and quick overrides when needed. Customizable alerting mechanisms based on severity, contributing to focused attention on critical issues. Complexity for new users without proper training or support may result in challenges in utilizing the full range of features efficiently. Limited options in the Marketplace for additional apps and connectors might restrict advanced functionalities and integrations.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Jira 4.4 (17380 reviews) Salesforce 4.3 (31400 reviews) Slack 4.5 (35011 reviews)

Customers

Customers	Slack_customers_2 Slack_customers_1 Slack_customers_0	Vodafone OVO Energy Powers Digital Transformation PagerDuty

Media and Screenshots

Screenshots	7 Screenshots	5 Screenshots
Videos	1 Videos	3 Videos

Alternatives

Alternatives	Microsoft Teams 4.3 Glip 4.4 Google Chat 4.3	Freshservice 4.4 xMatters 4.4 Opsgenie 4.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Slack and PagerDuty offer a Free Trial.

Slack is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

PagerDuty is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Slack Starts at $2.67/Month whereas for PagerDuty Starts at $10.

Some top alternatives to Slack includes Microsoft Teams, Glip, Google Chat, ChatWork, Dialog, Office Chat, imBee, Takle, SPACE Channel and Teamwork Chat.

Some top alternatives to PagerDuty includes Freshservice, xMatters, Opsgenie, VictorOps, YetiCloud, AlertOps, Splunk On-Call, Splunk Enterprise, ServiceNow Customer Service Management, Zenduty and StatusCast Incident Management.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Slack vs PagerDuty vs Freshservice

Slack

PagerDuty

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure