spotsaas-logo
Get Listed

Compare Sidekick vs Freshdesk Customer Success (Formely Freshsuccess)

Overview

Description

Introducing Sidekick - the perfect tool to enhance your product's user experience. With its customizable button, you can easily add contextual help tips to your product today. Say goodbye ... Read More

Freshdesk Customer Success (formerly Freshsuccess) is a comprehensive customer success platform that helps businesses reduce churn, grow their customer base, and strengthen relationships ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $79
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

7.5/10

Not Available

Get Quote
Get Quote

Software Demo

Demo

Sidekick has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

View demo

Features

Total Features

8 Features

0 Features

Unique Features

    No features

    Get Quote
    Get Quote

    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $79
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Small Business
        • Large Enterprises
        • Medium Business
        • Individuals
        • Freelancers
        • Small Business
        • Large Enterprises
        • Medium Business
        • Individuals
        • Freelancers
        Platforms Supported
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Browser Based (Cloud)
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Available
        Get Quote
        Get Quote

        User Reviews

        Expert's Review generated by AI

        No Expert ai Review available for the product

        Freshdesk Customer Success has garnered high praise for its user-friendly interface, ticketing system, and comprehensive analytics. Users appreciate the streamlined process of ticket resolution, ...Read more

        Pros and Cons
        • Efficient ticketing system, interface, resolution procedures, and analytics enhancing productivity.

        • Easy ticket raising and process automation for seamless operations.

        • Ability to track product usage and provide comprehensive account information.

        • Web-based accessibility for both internal and external users, promoting convenience.

        • User-friendly interface suitable for new users and easy understanding.

        • Feedback suggests a need for better support to enhance the user experience.

        • Some users found limitations in automation features based on specific business needs.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Customers

        Customers

        No Customers information available.

        Leadfeeder

        Leadfeeder

        Ideagen

        Ideagen

        AdStage

        AdStage

        Media and Screenshots

        Videos

        No videos available.

        video-0

        1 Videos

        Alternatives

        Add to Compare

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Sidekick offers Free Trial, but Freshdesk Customer Success (Formely Freshsuccess) does not.

        Sidekick is designed for Large Enterprises, Small Business and Medium Business.

        Freshdesk Customer Success (Formely Freshsuccess) is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Freshdesk Customer Success (Formely Freshsuccess) begins at $79/User/Month, while pricing details for Sidekick are unavailable.

        Some top alternatives to Sidekick includes Apollo.io, AroundDeal, CrankWheel, ZoomInfo Engage, SmartSupport, ClientSuccess, Custify, Chameleon, HelpHero, Freshdesk Customer Success (Formely Freshsuccess), Experience Layer, Driftly, Supademo and PointHelp.

        Some top alternatives to Freshdesk Customer Success (Formely Freshsuccess) includes Freshsales, Parlor, ChurnZero, ClientSuccess, Custify, Salesmachine, Successware, Gainsight CS and Freshdesk Customer Success.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].