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Compare Shopify Plus vs Customer.guru vs Zonka Feedback

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Overview

Description

Shopify Plus is the commerce platform for enterprise high-growth, high-volume brands, offering a combination of speed, agility, and scalability necessary for accelerated growth. From ... Read More

Customer.guru is a tool that provides an easy way to create engaging surveys and take actionable feedback from multiple sources. A survey amp; customer feedback software designed for ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $50
Free Trial Availability
  • No free trial
Spotsaas Score

9.2/10

9.1/10

User Ratings

4.4

(31)
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Software Demo

Demo

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Features

Total Features

13 Features

16 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $50
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pageshopify-plus pricingcustomer-guru pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          171

          Very Good

          19

          Good

          1

          Poor

          1

          Terible

          1

          Excellent

          10

          Very Good

          3

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Shopify Plus stands out as a top-notch e-commerce platform that has garnered positive reviews from users. Users appreciate its user-friendly interface that simplifies order management, product ...Read more

          Customer.guru is a standout NPS tool with a slew of positive attributes. Users rave about its swift setup, cost-effectiveness, and stellar customer support. It excels in tracking customer ...Read more

          Pros and Cons
          • Easy to navigate and use for managing orders and transactions efficiently.

          • Provides a user-friendly interface with integrated systems and features for smooth operations.

          • Offers scalability and extensive features for customization, making it suitable for businesses of all sizes.

          • Allows for unlimited staff accounts, aiding in managing business processes seamlessly.

          • Integrated automatic optimization for uploading products and managing large numbers of visitors.

          • **Pricing**: Some users find the pricing for individual and start-up companies relatively high.

          • **Complexity for Beginners**: Customizations and features can be complex for newcomers without prior technical knowledge.

          • **Limited Marketing Tools**: Some users wish for better marketing tools and options for multilingual sites.

          • Easy to set up and use, with a simple user interface and quick survey setup.

          • Provides a meaningful metric (Net Promoter Score) for measuring customer engagement.

          • Saves time by making it easy to implement NPS and gather customer feedback in one place.

          • Allows for easy customization of surveys with company branding.

          • Helpful in aggregating feedback and providing snapshot views of customer satisfaction.

          • Limited customization options and marketplace for additional apps and connectors.

          • Some users may find the richness of features and customizations overwhelming without adequate support.

          • Limited options for reaching out to customers beyond basic surveys.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Bombas

          Bombas

          MVMT

          MVMT

          GymShark

          GymShark

          Cisco

          Cisco

          Samsung

          Samsung

          IBM

          IBM

          Media and Screenshots

          Screenshots
          Create script

          1 Screenshots

          No screenshots available.

          Videos
          video-0

          3 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Customer.guru offers Free Trial, but Shopify Plus does not.

          Shopify Plus is designed for and Large Enterprises.

          Customer.guru is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Customer.guru begins at $50/Month, while pricing details for Shopify Plus are unavailable.

          Some top alternatives to Shopify Plus includes Sharetribe, WooCommerce, BigCommerce, Square Ecommerce, Shopify, AmeriCommerce, Ecwid, Salesforce B2C Commerce, Magento Open Source, NetSuite SuiteCommerce, WebCommander and Web.com.

          Some top alternatives to Customer.guru includes Zonka Feedback, FeedbackLink, Promoter Ninja, GrowthScore, SoluCX, Thermostat, UserSpeaks, HockeyStack Surveys, SatisMeter and SmileBack.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].