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Compare Serviceaide ChangeGear vs SolarWinds Service Desk vs Freshservice vs ManageEngine ServiceDesk Plus

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Overview

Description

Serviceaide ChangeGear is a robust and trusted IT service management (ITSM) platform that has been honored as ‘best in class’ by Gartner, Pink Elephant, and Forrester. The highly innovative ... Read More

SolarWinds Service Desk helps IT teams track, manage and resolve incidents faster. This service desk software offers revolutionary self-help technology that puts customers in control of ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $19
Free Trial Availability
  • No free trial
User Ratings
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Software Demo

Demo

Serviceaide ChangeGear has not given any software demo yet

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Features

Total Features

13 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $19
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Pageserviceaide-changegear pricingsolarwinds-service-desk pricing

        Other Details

        Organization Types supported
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        40

        Very Good

        30

        Good

        9

        Poor

        4

        Terible

        3

        Excellent

        97

        Very Good

        61

        Good

        6

        Poor

        1

        Terible

        1

        Expert's Review generated by AI

        Serviceaide ChangeGear stands out as a robust IT service management solution appreciated by users for its comprehensive workflow and approvals functionalities, facilitating smooth audit ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Excellent workflow/approvals functionality for tracking audits effectively.

        • Enhances communication and collaboration among various business areas.

        • Flexibility in designing and deploying requests quickly without coding.

        • Ability to develop and maintain custom forms and workflows.

        • Allows for customizations and flexibility to adapt to different environments.

        • Adapting to the richness of features and customizations can be complex for newcomers without adequate support.

        • Limited third-party apps and connectors in the Marketplace may restrict advanced functionalities.

        • Transitioning from other ticketing systems may pose challenges for the app team.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Customers

        Customers
        Cloudsmartz

        Cloudsmartz

        ipc

        ipc

        Boston Financial

        Boston Financial

        No Customers information available.

        Media and Screenshots

        Screenshots
        changegear

        3 Screenshots

        All Networked Devices

        6 Screenshots

        Videos

        No videos available.

        video-0

        1 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        SolarWinds Service Desk offers Free Trial, but Serviceaide ChangeGear does not.

        Serviceaide ChangeGear is designed for Large Enterprises, Medium Business and Small Business.

        SolarWinds Service Desk is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of SolarWinds Service Desk begins at $19/User/Month, while pricing details for Serviceaide ChangeGear are unavailable.

        Some top alternatives to Serviceaide ChangeGear includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, SunView ChangeGear, InvGate Service Desk, IBM Control Desk, TechExcel ServiceWise, Scopedesk, HaloITSM and GearsApp.

        Some top alternatives to SolarWinds Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, HelpDesk, SysAid, Sitehelpdesk, HESK and TechExcel ServiceWise.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].