Compare Segment vs Crisp vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Segment (208) Get Quote Get Quote	Crisp (140) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Segment is the Customer Data Platform that connects business customer data, automating data lakes and allowing businesses to send the most relevant message at the best time. Segment enables ... Read More	Introducing Crisp, the ultimate live chat software that adds a personal touch to your conversations with visitors. With a wide range of tools and features, Crisp helps you turn visitors ... Read More
Entry Level Pricing	Starts from $120	Starts from $25
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.8/10	9.7/10
User Ratings	4.7 (431)	4.3 (144)
	Get Quote	Get Quote

Software Demo

Demo	Segment has not given any software demo yet If you're the owner of this profile, add your demo.Contact us	View demo

Features

Total Features	7 Features	10 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$120	$25
Pricing Pans	Not Available	Not Available
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.7 (based on 431 reviews)	4.3 (based on 144 reviews)
Rating Distribution	Excellent 173 Very Good 32 Good 3 Poor 0 Terible 0	Excellent 106 Very Good 10 Good 2 Poor 4 Terible 18
Expert's Review generated by AI	No Expert ai Review available for the product	Crisp.chat is a customer support tool that stands out for its user-friendly interface and comprehensive features for handling support efficiently. Users appreciate its simplicity, effectiveness, ...Read more
Pros and Cons		Responsive and helpful customer support team, providing prompt assistance and solutions. Rich features, seamless integration with various tools, and continuous development of new functionality. Easy to use, intuitive interface, and accessibility across different communication channels. Solid product orientation, friendly to small and medium-sized businesses, with a coherent and solid vision. Efficient automation of customer support processes, providing a unified platform for customer interactions. Some users experienced complexities when navigating through various options, indicating potential navigation challenges. Limited visual customization options, such as chatbox button customization, preventing full visual customization. Inconsistencies in app functionalities between desktop and mobile versions, with some features exclusively available on the desktop.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Autopilot 4.2 (517 reviews) ActiveCampaign 4.5 (12031 reviews) WebEngage 4.4 (306 reviews)	WordPress 4.1 (25641 reviews) Pipedrive 4.5 (5199 reviews) PrestaShop 4 (699 reviews)

Customers

Customers	No Customers information available.	Rakuten Mailjet Airfrance

Media and Screenshots

Screenshots	7 Screenshots	No screenshots available.
Videos	No videos available.	2 Videos

Alternatives

Alternatives	CustomerLabs CDP 4.9 BlueConic 4.1 Captain Metrics	ZoomInfo Chat LiveChat 4.4 LiveEngage 3.6

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Segment and Crisp offer a Free Trial.

Segment is designed for Large Enterprises, Medium Business and Small Business.

Crisp is designed for Individuals, Freelancers, Medium Business and Small Business.

Pricing for Segment Starts at $120/Month whereas for Crisp Starts at $25/User/Month.

Some top alternatives to Segment includes CustomerLabs CDP, BlueConic, Captain Metrics, Zylotech, Lexer, Acquia Marketing Cloud, BSI CDP, Gravito CDP and euromessage CDP.

Some top alternatives to Crisp includes ZoomInfo Chat, LiveChat, LiveEngage, Pure Chat, DeskMoz, MyLiveChat, Intercom, Smartchat, ChatFlow247, Freshchat and Let's Connect.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Segment vs Crisp vs ZoomInfo Chat

Segment

Crisp

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure