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9.2/10

Spot Score

WebEngage - Marketing Automation Software

WebEngage

Engage, convert, and personalize your web experience.

4.4

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WebEngage offers custom pricing plan

WebEngage Reviews & Ratings

4.4

Very Good

Based on 306 ratings & 246 reviews

Rating Distribution

Excellent

(214)

Very Good

(31)

Good

(0)

Poor

(0)

Terible

(1)

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Showing 1-10 out of 246

F

Fidel

11/18/20

5 out of 5

Robust marketing automation tool, professional support

PROS & CONS What are the best aspects of this product? WebEngage has cool and useful features such as the web and app push, journeys, and automation tools. It sports a valuable knowledge base platform too. Additionally, the WebEngage staff is so professional. The onboarding team has efficiently guided us to begin, the professional service staff has helped us develop strategies, and the customer support staff are very responsive. What aspects are problematic or could work better? We ...

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RJ

Roshan J

10/15/20

5 out of 5

Webengage is potentially the most powerfull automation tool with a great team

What do you like best? Journeys (automation), web push, Knowledge base, customer service, Very helpful onboarding team (Udit), and professional services that helps you strategize What do you dislike? Nothing as such, we got a great deal for ourselves, compared to their competitors Recommendations to others considering the product: Go for it. What problems are you solving with the product? What benefits have you realized? Solving complex use cases, like high ...

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VA

Vikar Ahmad S

10/06/20

5 out of 5

Good Marketing automation CRM platform for any organisation

What do you like best? The best part is we can create any type of segment & we can target those users through different channels. What do you dislike? Sometimes the page loading speed is very slow. What problems are you solving with the product? What benefits have you realized? It's very easy to target any users who are visiting your website through different channels like SMS, Push Notifications, Emails, etc

KK

Kapil K

10/02/20

5 out of 5

One of the best tool for all your CRM marketing automation

What do you like best? With the help of WebEngage is very easy for us to target the users through various channels like push notifications, surveys, emails, SMS etc. What do you dislike? System takes too much time to create any segment which ultimately increases our overall execution part What problems are you solving with the product? What benefits have you realized? With the help of WebEngage we can run real time survey and get the user experience which further we can ...

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VB

Vaibhav B

09/29/20

5 out of 5

Blessing in disguise

What do you like best? The automation of all the journey we have created to tap on the real time customer engagement. The analysis of the report gives us a right vision to create more similar journey or to eliminate the non working ones. What do you dislike? The only fact that we get some whatsapp delivered under "Invalid" through webengage. We have tried getting it resolved and still, a few remains under failure always. Recommendations to others considering the ...

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HV

Harish v

09/29/20

5 out of 5

Fantastic Marketing Automation tool with great customer support and userfriendly

What do you like best? The best part of WebEngage is that journey creation is quite easy. The conversion of users has been increased. The design of the dashboard is neat and simple. Customer support is really good. What do you dislike? Sometimes the dashboard is working very slow. What problems are you solving with the product? What benefits have you realized? WebEngage has helped in reducing long working hours Visitors to the website have been ...

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SI

Sudip Issac S

09/28/20

5 out of 5

Going Above and Beyond

What do you like best? Ease of use and user support from their very friendly team who is always ready to help and courteous What do you dislike? A small learning curve which can easily be surpassed by few usage trials Recommendations to others considering the product: Go for it. What problems are you solving with the product? What benefits have you realized? Email automated journeys and recently, sending a survey. In terms of benefits, its simple to understand ...

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MK

Maheshkumar K

09/21/20

5 out of 5

Best & effective marketing automation tool

What do you like best? WebEngage is the best Multichannel Platform & easy to use & have best support team as well What do you dislike? To export report is li'l challenging & the segment brewing is slow, but overall it performs at its ease. Recommendations to others considering the product: Simple yet best & effective marketing tool, it's easy to target relevant audience What problems are you solving with the product? What benefits have you realized? Targeting ...

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SS

Subhrajyoti S

09/14/20

5 out of 5

The product and service of WebEngage is really helpful.

What do you like best? Omni channel engagement method works really well. What do you dislike? Analysis from the platform can be improved What problems are you solving with the product? What benefits have you realized? Personalized engagement has been possible which has helped in better conversions and lesser drop-offs.

Y

Yogesh Y

08/31/20

5 out of 5

An Amazing Marketing automation product that takes away your hours of manual work.

What do you like best? The best part that I like is funnels and event based journey that reacts to real time event and help us to organize our marketing engagement pipeline interactive at every stage the user is on. There are lots of tools that are available on webengage that makes it so flexible to shape very engaging journeys for users and its highly targeted personalization helps to make campaigns and journey so elegant and beautiful for users that they get sense of importance. Other ...

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