Compare Salesforce vs Helpshift vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Salesforce (553) Get Quote Get Quote	Helpshift (402) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More	Helpshift, a cutting-edge SaaS Aggregator, offers a revolutionary customer service solution called MOBILE-FIRST CUSTOMER SERVICE. This innovative platform provides an unparalleled in-app ... Read More
Entry Level Pricing	Starts from $25	Not Available
Free Trial Availability	Get Free Trial	No free trial
Spotsaas Score	9.8/10	9.3/10
User Ratings	4.3 (31400)	4.1 (369)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	10 Features	24 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$25	Not Available
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 31400 reviews)	4.1 (based on 369 reviews)
Rating Distribution	Excellent 370 Very Good 142 Good 30 Poor 4 Terible 7	Excellent 226 Very Good 138 Good 30 Poor 6 Terible 2
Expert's Review generated by AI	Salesforce Sales Cloud is undeniably one of the most robust and versatile CRM platforms available today, consistently praised for its customization options and comprehensive features. The ...Read more	Helpshift has been consistently praised for its user-friendly interface, efficient ticket management, and robust automation features. Users appreciate the platform's ability to streamline ...Read more
Pros and Cons	Highly customizable platform, allowing businesses to tailor processes and workflows to their specific needs. Centralized database provides a 360-degree view of customer information, streamlining sales and marketing efforts. Robust reporting and analytics offer detailed insights for data-driven decision-making and performance tracking. Integration capabilities are extensive, supporting seamless connections with third-party apps and APIs. Automation features save time, reduce manual errors, and boost overall sales team productivity. Expensive licensing and additional costs for features, making it less suitable for small businesses or startups with tight budgets. Steep learning curve for new users, especially for those without technical expertise or prior CRM experience. Initial implementation and setup can require significant time and investment, sometimes necessitating external consultants.	Integrates well with other resources and systems for easier customer service. Offers a variety of possibilities to search for information and manage client requests effectively. Provides excellent user interface for quick deployment of Q&A, client request management, and issue visibility. Automation and filter settings are great for streamlining support processes. AI bots are well-implemented, helping improve customer service efficiency and experience. Occasional system crashes and slow response times. Limited customization options and lack of certain platform support on the Help Center. Some users find the system a bit overwhelming due to the number of available features and settings.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Jira 4.4 (17380 reviews) ActiveCampaign 4.5 (12031 reviews)	Quickbooks 4.4 (27182 reviews) Salesforce 4.3 (31400 reviews) Zendesk Talk 4.3 (39 reviews)

Customers

Customers	BBVA Brunello Cucinelli Unilever	Microsoft Playrix Zynga

Media and Screenshots

Screenshots	3 Screenshots	2 Screenshots
Videos	5 Videos	2 Videos

Alternatives

Alternatives	Thryv 4.2 Salesforce Sales Cloud 4.4 monday sales CRM by monday.com	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Salesforce offers Free Trial, but Helpshift does not.

Salesforce is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Helpshift is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price of Salesforce begins at $25/User/Month, while pricing details for Helpshift are unavailable.

Some top alternatives to Salesforce includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, HubSpot CRM, Microsoft Dynamics 365 for Sales, Netsuite CRM, Keap, Wisdom CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

Some top alternatives to Helpshift includes ZoomInfo Chat, ClickDesk, LiveAgent, Desky, LabiDesk, LiveChat, DeskMoz, Zendesk Chat, LiveHelpNow, Comm100 Live Chat and HelpOnClick.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Salesforce vs Helpshift vs ZoomInfo Chat

Salesforce

Helpshift

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure