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Compare Salesforce vs CallTools vs Nextiva

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Overview

Description

Salesforce CRM software is a social enterprise application designed to help businesses of all sizes and industries like retail, health care, technology, financial services, consumer ... Read More

CallTools is a simple and easy to use yet flexible call center software that offers management various ways to handle calls. Call center agents can be given an unlimited number of skill ... Read More

Entry Level Pricing
  • Starts from $25
  • Not Available
Free Trial Availability
  • No free trial
Spotsaas Score

9.8/10

9.1/10

User Ratings

4.9

(45)
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Software Demo

Demo

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Features

Total Features

10 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $25
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pagesalesforce pricing

          Pricing information not available

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          370

          Very Good

          142

          Good

          30

          Poor

          4

          Terible

          7

          Excellent

          238

          Very Good

          4

          Good

          0

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          Salesforce Sales Cloud is undeniably one of the most robust and versatile CRM platforms available today, consistently praised for its customization options and comprehensive features. The ...Read more

          CallTools emerges as a powerhouse in the realm of phone sales, consistently impressing users with its top-notch performance and stellar features. Users rave about its user-friendly interface, ...Read more

          Pros and Cons
          • Highly customizable platform, allowing businesses to tailor processes and workflows to their specific needs.

          • Centralized database provides a 360-degree view of customer information, streamlining sales and marketing efforts.

          • Robust reporting and analytics offer detailed insights for data-driven decision-making and performance tracking.

          • Integration capabilities are extensive, supporting seamless connections with third-party apps and APIs.

          • Automation features save time, reduce manual errors, and boost overall sales team productivity.

          • Expensive licensing and additional costs for features, making it less suitable for small businesses or startups with tight budgets.

          • Steep learning curve for new users, especially for those without technical expertise or prior CRM experience.

          • Initial implementation and setup can require significant time and investment, sometimes necessitating external consultants.

          • Efficient automation features save valuable time and enhance productivity.

          • Customization options empower users to tailor the system to their unique needs seamlessly.

          • Stellar customer support team that is ready to assist at every turn.

          • Intuitive and user-friendly interface for effortless navigation.

          • The richness of features and customizations can be intimidating and complex for newcomers without proper support.

          • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          BBVA

          BBVA

          Brunello Cucinelli

          Brunello Cucinelli

          Unilever

          Unilever

          No Customers information available.

          Media and Screenshots

          Screenshots
          Salesforce Adoption Dashboards

          3 Screenshots

          Campaign screenshot

          8 Screenshots

          Videos
          video-0

          5 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Salesforce offers Free Trial, but CallTools does not.

          Salesforce is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          CallTools is designed for Large Enterprises, Medium Business and Small Business.

          The starting price of Salesforce begins at $25/User/Month, while pricing details for CallTools are unavailable.

          Some top alternatives to Salesforce includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, Hubspot Marketing Hub, Dynamics 365 Marketing, ClickUp, Zoho CRM, HubSpot CRM, Microsoft Dynamics 365 for Sales, Netsuite CRM, Keap, Wisdom CRM, SalesCRM, SimpleCRM and Zoho CRM Plus.

          Some top alternatives to CallTools includes Nextiva, HoduCC, ChaseData, Call Center Studio, TelebuHub, Truly, Aircall, Mojo Dialer, CallCenterHosting Predictive Dialer and My Hotline.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].