Compare RingCentral Contact Center vs Vonage Contact Center

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	RingCentral Contact Center (50) Get Quote Get Quote	Vonage Contact Center (70) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	RingCentral's Contact Center, a powerful solution for small business or contact center operation. It offers affordable pricing and 24/7 technical support. Here's how it works: Create a ... Read More	Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service ... Read More
Free Trial Availability	No free trial	No free trial
User Ratings	3.7 (105)	3.3 (110)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Pricing

Pricing Option
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Mobile - iOS Browser Based (Cloud) Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	3.7 (based on 105 reviews)	3.3 (based on 110 reviews)
Rating Distribution	Excellent 27 Very Good 10 Good 8 Poor 4 Terible 1	Excellent 40 Very Good 26 Good 4 Poor 0 Terible 0
Expert's Review generated by AI	RingCentral Contact Center has received positive feedback over the past 12 months, with users praising its user-friendly interface and seamless connectivity features. The ability to make calls ...Read more	Vonage Contact Center, formerly known as NewVoiceMedia, shines as a user-friendly solution that seamlessly integrates with Salesforce, making it a solid choice for sales phone systems. Users ...Read more
Pros and Cons	Seamless integration with other software and platforms like JobDiva, enhancing productivity and accessibility. Easy accessibility and remote functionality, making it convenient for remote work and connectivity. Customizable features, call recording, and various communication options (phone, fax, video, text). Centralized directory for easy access to contacts. User-friendly interface, straightforward setup, and usage. Inconsistent call quality, dropouts, and connectivity issues at times. Complex features like call transfers and minor bugs can be challenging to navigate. Occasionally inaccurate voicemail transcription and identification.	Seamless integration with Salesforce, enhancing workflow efficiency for sales teams. Excellent customer service and support, providing prompt assistance and guidance during implementation. Easy to use, intuitive interface, allowing smooth operation for businesses. Reliable call connectivity and functionalities, such as SMS, chat, and call reporting. Scalability and flexibility in adapting to changing business needs and growth. Some users find the system too technical, suggesting a better user interface for improved usability. Limited marketplace selection for additional apps and connectors, impacting advanced functionality options.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Trello 4.3 (34350 reviews) Zoho CRM 4.1 (8849 reviews) Salesforce 4.3 (31400 reviews)	Microsoft Teams 4.3 (32097 reviews) Salesforce 4.3 (31400 reviews) Microsoft Dynamics 365 for Sales 4 (2319 reviews)

Media and Screenshots

Videos	2 Videos	2 Videos

Alternatives

Alternatives	Dialer360 3.8 uContact 4.9 HoduCC 3.8	FIVE CRM uContact 4.9 Call Center Studio 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither RingCentral Contact Center nor Vonage Contact Center offers a free trial.

RingCentral Contact Center is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Vonage Contact Center is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both RingCentral Contact Center and Vonage Contact Center are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to RingCentral Contact Center includes Dialer360, uContact, HoduCC, Call Center Studio, Vert-Age Dialer, Dialpad Contact Center, DCDial, Vonage Contact Center and Hello Hunter.

Some top alternatives to Vonage Contact Center includes FIVE CRM, uContact, Call Center Studio, Aircall, UJET, VCC Live, Zultys MXIE, ice Contact Center, RingCentral Contact Center and Focus Contact Center.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare RingCentral Contact Center vs Vonage Contact Center

RingCentral Contact Center

Vonage Contact Center

OverviewAffiliate Disclosure

Software Demo

Pricing

Other Details

User Reviews

Integrations

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure