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Compare ProProfs Chat vs Chaport vs ZoomInfo Chat

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Chaport - Live Chat Software
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Overview

Description

ProProfs Chat helps your chat representatives easily engage with customers using predefined messages, ensuring that no potential clients are missed. With the added feature of ... Read More

Chaport, the ultimate multi-channel live chat and chatbot software, simplifies customer communication through its intuitive chat interface. By adding a chat button on your website, you can ... Read More

Entry Level Pricing
  • Starts from $10 , Billed Yearly
  • Starts from $15 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.9/10

8.9/10

User Ratings

4.5

(53)

4.8

(14)
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Software Demo

Demo

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Features

Total Features

8 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $10 , Billed Yearly
          • $15 , Billed Yearly
          Pricing Plans
          • ESSENTIALS

            • Operator: 1

            • Unlimited Chats

            • Departments & Groups: 3

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          • PREMIUM

            • Operator: 1

            • Unlimited Chats - Unlimited

            • Departments & Groups: Unlimited

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          • ENTERPRISE

            • Unlimited Chats

            • Departments & Groups: Unlimited

            • Domains: Unlimited

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          • Free

            • 1 operator

            • Unlimited chats & websites

            • 30-day chat history

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          • Premium

            • Includes features of Free plan, plus

            • 1 year chat history

            • Auto-invitations

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          • Business

            • Includes features of Premium plan, plus

            • Unlimited chat history

            • Custom bots (1000 bot chats / month per operator)

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          41

          Very Good

          17

          Good

          12

          Poor

          0

          Terible

          0

          Excellent

          16

          Very Good

          1

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          No Expert ai Review available for the product

          Chaport.com stands out as a fantastic option for businesses aiming to enhance their online chat and customer service experience. The platform excels in its ease of use, making it effortless for ...Read more

          Pros and Cons
          • Ease of use and intuitive interface, making it simple for both novice and experienced users.

          • Affordable pricing with various plans, including a free option, suitable for businesses of all sizes.

          • Rich feature set, including chatbots, analytics, CRM integrations, and reliable service, enhancing customer support capabilities.

          • Real-time engagement features, customizable chat widgets, and proactive chat invitations for boosting conversion rates.

          • Seamless integration with websites, easy access to chat history, and centralized user information for efficient customer service.

          • Limited customization options may restrict tailoring the platform to specific needs.

          • Occasional technical glitches and limited advanced reporting features.

          • Comparatively higher pricing than some competitors and limited integration options.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          ProProfs Chat_customers_5

          ProProfs Chat_customers_5

          ProProfs Chat_customers_1

          ProProfs Chat_customers_1

          ProProfs Chat_customers_4

          ProProfs Chat_customers_4

          No Customers information available.

          Media and Screenshots

          Screenshots

          No screenshots available.

          Bot Widget

          10 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both ProProfs Chat and Chaport offer a Free Trial.

          ProProfs Chat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Chaport is designed for Medium Business and Small Business.

          Pricing for ProProfs Chat Starts at $10/User/Month when Billed Yearly whereas for Chaport Starts at $15/User/Month when Billed Yearly.

          Some top alternatives to ProProfs Chat includes ZoomInfo Chat, LiveChat, Crisp, LiveEngage, Pure Chat, MyLiveChat, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247 and Let's Connect.

          Some top alternatives to Chaport includes ZoomInfo Chat, LiveChat, LiveEngage, MyLiveChat, WebGreeter, TruChat, Smartchat, LinkedChat, ChatFlow247, Freshchat and 13chats.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].