Compare Productive Call Assistant vs Refract

Automatically syncing call notes and updates directly into the CRM eliminates the need for manual data entry, significantly improving efficiency.

Users can dictate notes on the go, reducing the risk of missing key information while multitasking.

The software provides immediate transcription post-call, making it easier to refer back to important conversations.

The ability to customize recording preferences per contact enhances privacy and user control.

Refract offers AI-driven transcription, sentiment analysis, and keyword spotting, providing deep insights into customer interactions to enhance sales strategies.

The platform delivers real-time feedback and coaching suggestions, helping sales teams improve performance and close deals more effectively.

Refract integrates with popular CRM systems like Salesforce, HubSpot, and Pipedrive, ensuring that call data and insights are automatically logged and easily accessible.

Managers can monitor individual and team performance over time, identifying areas for improvement and tracking progress towards goals.