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Compare Pivotal CRM vs Freshsales vs Salesforce Sales Cloud vs Pipedrive

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Overview

Description

Pivotal CRM is a cloud based customer relations management (CRM) platform with an easy to use interface and powerful functionality. In addition to helping you organize your data, Pivotal ... Read More

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $9 , yearly
Free Trial Availability
  • No free trial
Spotsaas Score

7.9/10

9.3/10

User Ratings

3.9

(5)
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Software Demo

Demo

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Features

Total Features

5 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $9 , yearly
          Pricing Pans
          • Not Available
          • Growth

            $11

            /user/month

            • Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels

            • Kanban View for Contacts, Accounts, and Deals

            • Contact Lifecycle Stages

            Show more +

          • Pro

            $39

            /user/month

            • Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance

            • Everything in Growth, plus

            • Contact Scoring by Freddy AI

            Show more +

          • Enterprise

            $71

            /user/month

            • Designed for mid to large-sized businesses needing advanced customization and governance capabilities

            • Everything in Pro, plus

            • Field-level Permissions

            Show more +

          Pricing Page

          Pricing information not available

          freshsales pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          13

          Very Good

          22

          Good

          9

          Poor

          8

          Terible

          2

          Excellent

          447

          Very Good

          73

          Good

          6

          Poor

          2

          Terible

          5

          Expert's Review generated by AI

          Pivotal CRM has positioned itself as a versatile and customizable CRM solution that caters to businesses of varying sizes and industries. One of its standout features is its flexibility, allowing ...Read more

          Freshsales has established itself as a robust, user-friendly CRM platform that is particularly well-suited for businesses of all sizes, offering a strong blend of features without breaking the ...Read more

          Pros and Cons
          • Highly customizable, allowing businesses to tailor workflows and fields to their needs, enhancing organizational flexibility.

          • Efficient customer interaction management through integrated tools like email, chat, ticketing, and dashboards.

          • Facilitates automation of sales, marketing, and support processes, saving time and improving productivity.

          • Robust reporting and analytics features that provide actionable insights into customer data.

          • Cost-effective CRM solution suitable for small to mid-sized businesses, with options for on-premise, cloud, or hybrid deployments.

          • Steep initial learning curve for non-technical users, requiring training and support to fully utilize the system's features.

          • Outdated and cluttered user interface, making navigation cumbersome, especially for first-time users.

          • Frequent performance issues, such as lagging, crashing, and slow load times, particularly when handling large datasets.

          • Excellent customer support, quick responsiveness, and dedicated onboarding assistance.

          • Centralized CRM platform that organizes customer data and interactions, enhancing efficiency.

          • Intuitive and user-friendly interface, suitable for users with varying technical expertise.

          • Highly customizable features and automation options that streamline workflows.

          • Effective sales pipeline management, deal tracking, and task organization for better productivity.

          • Occasional system lags, slowdowns, and delays in report generation or real-time data updates.

          • Limited features in certain areas, such as web form automation and graphical reports.

          • Some complexity for new users due to the richness of features, requiring training and setup.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Dunzo

          Dunzo

          Dyson

          Dyson

          Grabyo

          Grabyo

          Media and Screenshots

          Screenshots

          No screenshots available.

          Email Metrics screenshot

          35 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Freshsales offers Free Trial, but Pivotal CRM does not.

          Pivotal CRM is designed for Large Enterprises and Medium Business.

          Freshsales is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Freshsales begins at $9/user/month when yearly, while pricing details for Pivotal CRM are unavailable.

          Some top alternatives to Pivotal CRM includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Freshsales, Salesforce, Microsoft Dynamics 365 for Sales, SalesCRM, SimpleCRM, CRM.me, OnContact CRM, Atollon CRM, MyBusiness CRM, DigitalCRM.com and LOGICRM.

          Some top alternatives to Freshsales includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, Salesforce, HubSpot CRM, Freshworks 360, Nutshell, Keap, SalesCRM, Zoho CRM Plus, webCRM and Pipeline CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].