Spot Score

Pivotal CRM

Empowering businesses through customer insights.

3.9

(5)

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Pivotal CRM offers custom pricing plan

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Overview

Features

Pricing

Alternatives

Ratings

Media

Support

FAQs

What is Pivotal CRM?

Affiliate Disclosure

Pivotal CRM is a cloud based customer relations management (CRM) platform with an easy to use interface and powerful functionality. In addition to helping you organize your data, Pivotal CRM helps you understand how each customer interacts with your business

Pricing

Pivotal CRM offers custom pricing plan

Customer Type

Large Enterprises
Medium Business

Platform Type

SaaS/Web/Cloud
Mobile - iOS

Pivotal CRM software demo

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Pivotal CRM was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Pivotal CRM Features

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Features Score:

Pivotal CRM Pricing

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Free Trial

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Pivotal CRM Pricing

Pivotal CRM offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

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Pricing Plans

Pivotal CRM

Dual Client Strategy
Microsoft Office 365 Integration
Account & Opportunity Managemen
Organizational Alignment
Analytics and Forecasting

Explore in-depth pricing

Free Pivotal CRM Alternatives

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Microsoft Dynamics 365 for Sales

Streamline your sales for success.

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Pivotal CRM Reviews & Ratings

3.9

Very Good

Based on 5 ratings & 54 reviews

Rating Distribution

Excellent

(13)

Very Good

(22)

Good

(9)

Poor

(8)

Terible

(2)

Expert's Review

Pivotal CRM has positioned itself as a versatile and customizable CRM solution that caters to businesses of varying sizes and industries. One of its standout features is its flexibility, allowing users to tailor workflows and data fields to their specific needs. The platform effectively consolidates client interactions in one place, offering tools like salesforce ...Read more

Pivotal CRM pros and cons

Highly customizable, allowing businesses to tailor workflows and fields to their needs, enhancing organizational flexibility.
Efficient customer interaction management through integrated tools like email, chat, ticketing, and dashboards.
Facilitates automation of sales, marketing, and support processes, saving time and improving productivity.
Robust reporting and analytics features that provide actionable insights into customer data.

Steep initial learning curve for non-technical users, requiring training and support to fully utilize the system's features.
Outdated and cluttered user interface, making navigation cumbersome, especially for first-time users.

User Review

Rishabh M

12/22/23

4 out of 5

"Flexible and Powerful CRM Software"

What do you like best about Pivotal CRM? Customization and flexibility are the best aspects of Pivotal CRM. It empowers businesses to tailor the ...

Faisal S

11/26/23

3 out of 5

"Beauty of Pivotal CRM"

What do you like best about Pivotal CRM? Salesforce Autoamtion Module and Lead Management are too good. we can scale it as a cost-effective CRM ...

Inder Ratan R

11/07/23

5 out of 5

"Software system"

What do you like best about Pivotal CRM? An independent resources for CRM pricing, demos and comparisons What do you dislike about Pivotal CRM? The ...

Anonymous User

02/14/23

4 out of 5

"CRM for managing customer interactions"

What do you like best about Pivotal CRM? Pivotal is good for managing customer interactions and relationships. Pivotal's customer relationship ...

View all Reviews

Pivotal CRM Support

Customer Service

Online

Location

Austin, Texas

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Pivotal CRM is a CRM Software. Pivotal CRM offers List Management, Customer Support, Marketing Automation, Call Logging and many more functionalities.

Some top alternatives to Pivotal CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive and LOGICRM.

No, Pivotal CRM doesn't provide API.

Yes, Pivotal CRM provides a mobile app.

Pivotal CRM is located in Austin, Texas

Pivotal CRM offers Quotation Based pricing model

We don't have information regarding integrations of the Pivotal CRM as of now.

The starting price is not disclosed by Pivotal CRM. You can visit Pivotal CRM pricing page to get the latest pricing.

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Researched by Rajat Gupta