spotsaas-logo
Get Listed

Compare Pipedrive vs JivoChat vs ZoomInfo Chat

Overview

Description

Pipedrive is a sales pipeline management software. It organizes your entire sales process. Pipedrive's sales platform is built so that everyone in your company from the CEO to new starter ... Read More

JivoChat, a must-have for any e-commerce company, is a powerful communication tool that allows businesses to generate revenue by connecting with clients from anywhere. Through its intuitive ... Read More

Entry Level Pricing
  • Starts from $9.90 , Billed Yearly
  • Starts from $13 , Billed Yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.6/10

9.6/10

User Ratings
Get Quote

Software Demo

Demo

Features

Total Features

10 Features

9 Features

Unique Features
      Get Quote

      Pricing

      Pricing Option
          Starting From
          • $9.90 , Billed Yearly
          • $13 , Billed Yearly
          Pricing Plans
          • Essential

            • Lead, deal, calendar and pipeline management

            • Simple data import and easy customization

            • 24/7 support and 300+ integrations

          • Advanced

            • Includes features of Essential plan, plus

            • Full email sync with templates and scheduling

            • Group emailing plus open and click tracking

            Show more +

          • Professional

            • Includes features of Advanced plan, plus

            • Create, manage and eSign documents and contracts

            • Revenue projections, forecasts and enhanced custom reporting

          • Browse all pricing plans
          • Basic

            • Unlimited chats and websites

            • Customizable chat in 25 languages

            • Desktop, mobile and browser agent apps

            Show more +

          • Professional

            • All the benefits of Basic version, and:

            • Unlimited chat history storage

            • Proactively start chats and catch leads using Smart Triggers

            Show more +

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
          Get Quote

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          2339

          Very Good

          495

          Good

          70

          Poor

          17

          Terible

          45

          Excellent

          61

          Very Good

          6

          Good

          3

          Poor

          1

          Terible

          21

          Expert's Review generated by AI

          Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a ...Read more

          Having analyzed a variety of reviews over the past year, there are notable strengths to JivoChat that stand out. Users appreciate the affordable pricing, making it an accessible tool for ...Read more

          Pros and Cons
          • Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses.

          • Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs.

          • Clear, visual layout for tracking sales processes, deals, and project progression.

          • Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance.

          • Some users find the system complex initially, requiring proper guidance and support for efficient use.

          • The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases.

          • Easy to use and integrate with various systems, making it convenient for businesses to connect with customers.

          • Provides cost-effective solutions for establishing customer relations and increasing sales rates efficiently.

          • Offers modern interface design, simple setup, and customization options, enhancing the user experience.

          • Poor customer support with delayed responses and unresolved issues, impacting user satisfaction and experience.

          • Lack of advanced features like voicemail, limited integration with major platforms, and potential concerns about security and fraudulent activities associated with the product.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Customers

          Customers
          Festo

          Festo

          Remax

          Remax

          Vimeo

          Vimeo

          No Customers information available.

          Media and Screenshots

          Screenshots
          Dashboard

          5 Screenshots

          Compressed Email

          1 Screenshots

          Videos
          video-0

          3 Videos

          video-0

          2 Videos

          Add to Compare

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Pipedrive and JivoChat offer a Free Trial.

          Pipedrive is designed for Large Enterprises, Medium Business and Small Business.

          JivoChat is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Pipedrive Starts at $9.90/User/Month when Billed Yearly whereas for JivoChat Starts at $13/User/Month when Billed Yearly.

          Some top alternatives to Pipedrive includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Zoho CRM, Vendasta, Freshsales, Salesforce, HubSpot CRM, Onpipeline, Pipeliner CRM, SalesCRM, Salesdash CRM, Pipeline CRM, CRM.io by 500apps and Pype Intelligent CRM.

          Some top alternatives to JivoChat includes ZoomInfo Chat, LiveAgent, LiveChat, Tidio Chat, MyLiveChat, HelpOnClick, Smartchat, tawk.to, ChatFlow247, Let's Connect and txt.me.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].