Compare Pipedrive vs Freshchat vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Pipedrive (2966) Visit website Visit Website *sponsored	Freshchat (630) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Pipedrive is a sales pipeline management software. It organizes your entire sales process. Pipedrive's sales platform is built so that everyone in your company from the CEO to new starter ... Read More	Freshchat is an intelligent messaging system designed for a digital audience. It enhances customer service with a seamless blend of human and AI-driven assistance along many different ... Read More
Entry Level Pricing	Starts from $9.90 , Billed Yearly	Starts from $15 , Billed Yearly
Free Trial Availability	Get Free Trial	Free Trial available
Spotsaas Score	9.6/10	9.5/10
User Ratings	4.5 (5199)	4.5 (191)
	Visit website	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	10 Features	8 Features
Unique Features
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Pricing

Pricing Option
Starting From	$9.90 , Billed Yearly	$15 , Billed Yearly
Pricing Plans	Essential Get Started Lead, deal, calendar and pipeline management Simple data import and easy customization 24/7 support and 300+ integrations Advanced Get Started Includes features of Essential plan, plus Full email sync with templates and scheduling Group emailing plus open and click tracking Show more + Professional Get Started Includes features of Advanced plan, plus Create, manage and eSign documents and contracts Revenue projections, forecasts and enhanced custom reporting Browse all pricing plans	Free (Messaging) Get Started Chatbots (Freddy) Chatbot Analytics (Freddy) Inbox Views Show more + Growth (Messaging) Get Started Includes features of Free plan, plus Up to 2000 bot sessions/month (Free) Assignment Rules Show more + Pro (Messaging) Get Started Includes features of Growth plan, plus Up to 3000 bot sessions/month (Free) WhatsApp Business (Popular) Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
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User Reviews

User Ratings	4.5 (based on 5199 reviews)	4.5 (based on 191 reviews)
Rating Distribution	Excellent 2339 Very Good 495 Good 70 Poor 17 Terible 45	Excellent 338 Very Good 271 Good 12 Poor 3 Terible 6
Expert's Review generated by AI	Pipedrive has proven itself to be an exceptional CRM solution, particularly for small to medium-sized businesses and sales-focused teams. Its intuitive design and customizability make it a ...Read more	Freshchat has garnered high praise in the past year for its user-friendly interface and seamless customer communication capabilities. Users appreciate its easy integration with CRM systems and ...Read more
Pros and Cons	Offers a cost-effective alternative to Salesforce, making it budget-friendly for smaller teams and businesses. Intuitive, easy-to-use platform with excellent customization options for tailoring to specific organizational needs. Clear, visual layout for tracking sales processes, deals, and project progression. Exceptional customer support with knowledgeable representatives offering demos, follow-ups, and personalized assistance. Facilitates rapid onboarding and setup, with many users reporting full implementation within days. Some users find the system complex initially, requiring proper guidance and support for efficient use. The platform lacks certain desired integrations (e.g., Typeform), limiting advanced functionality for certain use cases. Advanced users occasionally express the need for more sophisticated or customizable feature sets.	Seamless and user-friendly interface for smooth customer interactions. Easy integration with CRM and other tools. Real-time chat assistance and omnichannel support. Comprehensive view of support needs. Efficient communication through automated workflows. Occasional glitches may disrupt the system flow. Limited marketplace for additional apps and connectors. Some users find the interface buggy and slow to refresh.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Zoom 3.7 (69243 reviews) Google Meet 4.4 (5334 reviews)	Stripe Payments 4.5 (2947 reviews) Upscope TeamViewer 3.9 (12204 reviews)

Customers

Customers	Festo Remax Vimeo	Dunzo Delivery Hero klarna

Media and Screenshots

Screenshots	5 Screenshots	5 Screenshots
Videos	3 Videos	5 Videos

Alternatives

Alternatives	Thryv 4.2 Salesforce Sales Cloud 4.4 monday sales CRM by monday.com	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Pipedrive and Freshchat offer a Free Trial.

Pipedrive is designed for Large Enterprises, Medium Business and Small Business.

Freshchat is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Pipedrive Starts at $9.90/User/Month when Billed Yearly whereas for Freshchat Starts at $15/User/Month when Billed Yearly.

Some top alternatives to Pipedrive includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Zoho CRM, Vendasta, Freshsales, Salesforce, HubSpot CRM, Onpipeline, Pipeliner CRM, SalesCRM, Salesdash CRM, Pipeline CRM, CRM.io by 500apps and Pype Intelligent CRM.

Some top alternatives to Freshchat includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Tidio Chat, DeskMoz, Zendesk Chat, Intercom, Comm100 Live Chat, Smartchat and Tiledesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Pipedrive vs Freshchat vs ZoomInfo Chat

Pipedrive

Freshchat

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure