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Compare OnPage vs Incident.io

OnPage - Incident Management Software
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Overview

Description

OnPage's intuitive incident management software helps organizations quickly organize and track their incidents. It allows a great deal of flexibility in reporting, but requires no training ... Read More

Incident.io is a Slack-integrated incident response platform designed for companies experiencing rapid growth. Our platform makes it easy to manage events that can disrupt daily business ... Read More

Entry Level Pricing
  • Starts from $13.99 , yearly
  • Starts from $16 , Billed Yearly
Free Trial Availability
  • No free trial
Spotsaas Score

8.9/10

7.8/10

User Ratings

4.8

(22)
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Software Demo

Demo

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Features

Total Features

15 Features

5 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $13.99 , yearly
          • $16 , Billed Yearly
          Pricing Plans
          • Not Available
          • Starter

            • Viewers - Unlimited

            • Workflows - 3

            • Custom Field - 5

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          • Pro

            • Viewers - Unlimited

            • Workflows - 10

            • Custom Field - 10

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          • Enterprise

            • Viewers - Unlimited

            • Workflows - Unlimited

            • Custom Field - Unlimited

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          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Installed - Mac
          • Installed - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          145

          Very Good

          64

          Good

          21

          Poor

          0

          Terible

          0

          Excellent

          120

          Very Good

          6

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          OnPage stands out as a reliable and user-friendly paging system, offering essential features for efficient communication. Users appreciate its ability to resolve staffing concerns around the ...Read more

          Incident.io has garnered high praise for its seamless integration with Slack, making incident management a breeze for teams. Users appreciate the platform's ability to streamline incident ...Read more

          Pros and Cons
          • Reliable and user-friendly, providing timely notifications and resolving staffing coverage effectively.

          • Easy to use and setup, requiring little to no training, with reliable messaging for urgent matters.

          • Customizable features, such as tiered alerts, integrating well with user devices for enhanced flexibility and response times.

          • Responsive customer support available 24/7, resolving issues quickly and efficiently.

          • Secure and efficient communication, especially for sensitive patient information.

          • Limited customization options, especially regarding notification settings, custom sounds, and responding to pages with text.

          • Occasional glitches and issues with alerts, such as pages being sent to all team members instead of the intended recipient.

          • Complex setup and configuration, requiring time and effort for proper alerting functionality.

          • Seamless integration with Slack, enhancing user experience and familiarity.

          • Automates manual tasks effectively, improving incident response efficiency.

          • Excellent customer support with a responsive and proactive team.

          • Easy to set up and use, with minimal training required for users.

          • Continuous improvement based on user feedback, optimizing the tool for incident management.

          • Limited selection of advanced functionalities and customizations in the Marketplace.

          • Complex features and customizations might be overwhelming for new users without proper guidance.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Trainline

          Trainline

          Loom

          Loom

          dbt Labs

          dbt Labs

          Media and Screenshots

          Screenshots
          OnPage

          3 Screenshots

          Data Insights

          4 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          OnPage offers Free Trial, but Incident.io does not.

          OnPage is designed for Large Enterprises, Medium Business and Small Business.

          Incident.io is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for OnPage Starts at $13.99/User/Month when yearly whereas for Incident.io Starts at $16/User/Month when Billed Yearly.

          Some top alternatives to OnPage includes Freshservice, VictorOps, Amixr, AlertOps, Spike.sh, TaskCall, Mission Manager, Incident.io, StatusCast Incident Management, PagerTree and ResQ.

          Some top alternatives to Incident.io includes Freshservice, PagerDuty, Spike.sh, Mission Manager, FireHydrant, Rootly, Zenduty, StatusCast Incident Management, PagerTree, ResQ and Kintaba.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].