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Compare Microsoft Teams vs HappyFox vs Zoho Desk vs Zendesk Support

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HappyFox - Help Desk Software
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Overview

Description

Microsoft Teams is the chat-based workspace in Office 365 for teams in businesses of all sizes. Use chat to keep everyone on the same page and bring your ideas to life faster, with audio ... Read More

The HappyFox Help Desk Software helps agents process support requests, keeping them happy and organized. It provides the infrastructure so users can run their business with no up-front ... Read More

Entry Level Pricing
  • Starts from $4
  • Starts from $29 , Billed Yearly
Free Trial Availability
  • No free trial
Spotsaas Score

9.3/10

9.0/10

User Ratings
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Software Demo

Demo

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Features

Total Features

12 Features

17 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $4
          • $29 , Billed Yearly
          Pricing Pans
          • Not Available
          • Mighty (Agent-Based)

            • $29 per Agent per Month billed Yearly ($1740 per Year)

            • $39 per Agent per Month billed Monthly ($2340 per Year)

            • $26 per Agent per Month billed 2 Years ($1560 per Year)

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          • Fantastic (Agent-Based)

            • $59 per Agent per Month billed Yearly ($3540 per Year)

            • $49 per Agent per Month billed Monthly ($2940 per Year)

            • $39 per Agent per Month billed 2 Years ($2340 per Year)

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          • Enterprise (Agent-Based)

            • $69 per Agent per Month billed Yearly ($4140 per Year)

            • $79 per Agent per Month billed Monthly ($4740 per Year)

            • $52 per Agent per Month billed 2 Years ($3120 per Year)

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          • Browse all pricing plans
          Pricing Pagemicrosoft-teams pricinghappyfox pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1661

          Very Good

          149

          Good

          27

          Poor

          4

          Terible

          5

          Excellent

          106

          Very Good

          34

          Good

          5

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          Microsoft Teams stands out as a top choice for real-time collaboration and communication, with a plethora of features that enhance productivity. Users appreciate its seamless integration with ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Seamless integration with other Microsoft 365 applications for efficient collaboration.

          • Easy communication through calls, meetings, group chats, and file sharing.

          • User-friendly interface and intuitive design for easy handling.

          • Efficient workflow and coordination within the MS architecture platforms.

          • Facilitates quick messaging and easy access to colleagues.

          • Newcomers may find the richness of features and customizations complex without adequate support.

          • Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities.

          • May be intimidating for some users due to the complexity of integrations and components.

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          SA Power Networks energizes

          SA Power Networks energizes

          ME and  the Bees Lemonade

          ME and the Bees Lemonade

          TREK Bicycle

          TREK Bicycle

          Whirlpool

          Whirlpool

          Sennheiser

          Sennheiser

          Lowes

          Lowes

          Media and Screenshots

          Screenshots

          No screenshots available.

          Reports

          1 Screenshots

          Videos
          video-0

          5 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          HappyFox offers Free Trial, but Microsoft Teams does not.

          Microsoft Teams is designed for Large Enterprises, Medium Business and Small Business.

          HappyFox is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Microsoft Teams Starts at $4/User/Month whereas for HappyFox Starts at $29/Month when Billed Yearly.

          Some top alternatives to Microsoft Teams includes ClickUp, Flock, CollaborateCloud, Zoho Connect, Zoho Cliq, Workplace, Cisco Webex Teams, mi.team, Google Workspace, Teams.cc by 500apps and Teamwork Chat.

          Some top alternatives to HappyFox includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Jira Service Desk, Freshdesk, Deskero, SeamlessDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, CRMdesk, ReadyDesk, HESK and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].