Compare Microsoft Teams vs Freshservice

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Microsoft Teams (1846) Get Quote Get Quote	Freshservice (946) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Microsoft Teams is the chat-based workspace in Office 365 for teams in businesses of all sizes. Use chat to keep everyone on the same page and bring your ideas to life faster, with audio ... Read More	The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More
Entry Level Pricing	Starts from $4	Starts from $19 , Billed Yearly
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	9.3/10	Not Available
User Ratings	4.3 (32097)	4.4 (1491)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	12 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$4	$19 , Billed Yearly
Pricing Plans	Not Available	Starter Get Started Incident Management Knowledge Base Self Service Portal Show more + Growth Get Started Includes features of Starter plan, plus Service Catalog Asset Management Show more + Pro Get Started Includes features of Growth plan, plus Problem Management Change Management Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 32097 reviews)	4.4 (based on 1491 reviews)
Rating Distribution	Excellent 1661 Very Good 149 Good 27 Poor 4 Terible 5	Excellent 781 Very Good 144 Good 13 Poor 3 Terible 5
Expert's Review generated by AI	Microsoft Teams stands out as a top choice for real-time collaboration and communication, with a plethora of features that enhance productivity. Users appreciate its seamless integration with ...Read more	No Expert ai Review available for the product
Pros and Cons	Seamless integration with other Microsoft 365 applications for efficient collaboration. Easy communication through calls, meetings, group chats, and file sharing. User-friendly interface and intuitive design for easy handling. Efficient workflow and coordination within the MS architecture platforms. Facilitates quick messaging and easy access to colleagues. Newcomers may find the richness of features and customizations complex without adequate support. Limited selection in the Marketplace for additional apps and connectors, restricting advanced functionalities. May be intimidating for some users due to the complexity of integrations and components.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Quickbooks 4.4 (27182 reviews) Freshbooks 4 (4589 reviews) Jira 4.4 (17380 reviews)

Customers

Customers	SA Power Networks energizes ME and the Bees Lemonade TREK Bicycle	vroom Cordant Addison Lee

Media and Screenshots

Screenshots	No screenshots available.	7 Screenshots
Videos	5 Videos	4 Videos

Alternatives

Alternatives	Flock 4.5 CollaborateCloud Zoho Connect 4.5	Jira 4.4 SolarWinds Service Desk 4.4 Jira Service Desk 4.1

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Freshservice offers Free Trial, but Microsoft Teams does not.

Microsoft Teams is designed for Large Enterprises, Medium Business and Small Business.

Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Microsoft Teams Starts at $4/User/Month whereas for Freshservice Starts at $19/User/Month when Billed Yearly.

Some top alternatives to Microsoft Teams includes Flock, CollaborateCloud, Zoho Connect, Zoho Cliq, ClickUp, Workplace, Cisco Webex Teams, mi.team, Google Workspace, Teams.cc by 500apps and Teamwork Chat.

Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Microsoft Teams vs Freshservice

Microsoft Teams

Freshservice

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure