Compare ManageEngine ServiceDesk Plus vs C2 ATOM vs Freshservice

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	ManageEngine ServiceDesk Plus (150) Get Quote Get Quote	C2 ATOM (27) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More	C2 is a quick, easy to deploy service desk solution that offers cost-effective support for business. Offering a complete view of all the service requests that are being managed and ... Read More
Entry Level Pricing	Not Available	Starts from $50
Free Trial Availability	Free Trial available	No free trial
User Ratings	4.2 (351)	4.3 (53)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	6 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$50
Pricing Pans	Not Available	Not Available
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.2 (based on 351 reviews)	4.3 (based on 53 reviews)
Rating Distribution	Excellent 88 Very Good 50 Good 10 Poor 1 Terible 1	Excellent 12 Very Good 14 Good 1 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	C2 ITSM has garnered enthusiastic feedback over the past year, and it's evident why users appreciate its strengths. One key highlight is its adaptability, allowing for easy customization to align ...Read more
Pros and Cons		Easy to configure and customize, adapting well to different business needs and processes. Efficient automation capabilities that optimize processes and increase productivity. Flexibility in managing IT tickets as well as requests from various service departments. Intuitive and user-friendly interface, making it accessible to a wide range of users. Comprehensive solution with features like request management, automation, and KB articles. Occasional performance issues with more than 1000 tickets open per day leading to slower response times. Limited offerings in the Marketplace for additional apps and connectors, affecting the availability of advanced functionalities. Overwhelming richness of features and customizations may be challenging for new users without sufficient support.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Microsoft Teams 4.3 (32097 reviews) Zoho Flow 4 (18 reviews)	No Integration information available.

Customers

Customers	ManageEngine ServiceDesk Plus_customers_0 ManageEngine ServiceDesk Plus_customers_1 ManageEngine ServiceDesk Plus_customers_2	No Customers information available.

Media and Screenshots

Screenshots	16 Screenshots	3 Screenshots
Videos	3 Videos	4 Videos

Alternatives

Alternatives	SolarWinds Service Desk 4.4 Jira Service Desk 4.1 Symantec ServiceDesk 4	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

ManageEngine ServiceDesk Plus offers Free Trial, but C2 ATOM does not.

ManageEngine ServiceDesk Plus is designed for Large Enterprises, Medium Business and Small Business.

C2 ATOM is designed for Large Enterprises, Medium Business and Small Business.

The starting price of C2 ATOM begins at $50/User/Month, while pricing details for ManageEngine ServiceDesk Plus are unavailable.

Some top alternatives to ManageEngine ServiceDesk Plus includes SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, Freshdesk, Zoho Desk, HelpDesk, ReadyDesk, Sitehelpdesk, Help Desk Premier and Scopedesk.

Some top alternatives to C2 ATOM includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, Micro Focus Service Manager, HelpDesk, TOPdesk, BoldDesk and Scopedesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare ManageEngine ServiceDesk Plus vs C2 ATOM vs Freshservice

ManageEngine ServiceDesk Plus

C2 ATOM

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure