Compare LiveChat vs LeadSquared CRM vs Salesforce Sales Cloud vs Pipedrive

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	LiveChat (791) Get Quote Get Quote	LeadSquared CRM (138) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More	LeadSquared is the next generation of CRM software to manage contacts. It has powerful features that make managing your clients easy. With LeadSquared you can generate leads, track sales ... Read More
Entry Level Pricing	Starts from $16 , Billed Yearly	Starts from $25
Free Trial Availability	Free Trial available	Free Trial available
Spotsaas Score	9.8/10	8.4/10
User Ratings	4.4 (2017)	4.5 (67)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	8 Features	9 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$16 , Billed Yearly	$25
Pricing Plans	Starter Get Started 60-day chat history Basic widget customization Ticketing system Show more + Team Get Started Unlimited chat history Full widget customization Ticketing system Show more + Business Get Started Unlimited chat history Full widget customization Ticketing system Show more + Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 2017 reviews)	4.5 (based on 67 reviews)
Rating Distribution	Excellent 525 Very Good 192 Good 46 Poor 8 Terible 20	Excellent 120 Very Good 17 Good 1 Poor 0 Terible 0
Expert's Review generated by AI	LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective ...Read more	LeadSquared Sales + Mobile CRM has earned widespread recognition for its robust features and intuitive design, making it a preferred tool in sales and lead management. The standout strengths of ...Read more
Pros and Cons	Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts. Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours. Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively. Automation and asynchronous communication, user-friendly for small business owners. Seamless interaction with customers across multiple communication channels, improving response times and customer satisfaction. Limited number of active accounts, hindering flexibility during certain periods of high volume. Learning curve can be tricky, requiring time and effort to overcome. Some features, like tracking sales post-chat and Google events, hard to configure easily and may require complex setup with tech support.	Mobile compatibility enables seamless access to leads and customer data anytime, anywhere. User-friendly interface and layout reduce training time and make navigation intuitive for users of all technical levels. Comprehensive lead management features, including custom filters, tabs, and a dynamic dashboard, enhance lead tracking and organization. Built-in automation for emails, follow-ups, and reminders optimizes productivity and minimizes manual effort. Access to reports and analytics, including call tracking and usage stats, helps monitor performance effectively. Overwhelming feature set may be challenging for new users without adequate onboarding or support. Lack of advanced customization options may limit tailoring the system to specific organizational needs. Occasional redundancy in functionalities reported, leading to inefficiencies in workflows.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Freshbooks 4 (4589 reviews) WordPress 4.1 (25641 reviews) Salesforce 4.3 (31400 reviews)	GoToWebinar 4.2 (2506 reviews) Acuity Scheduling 4.5 (526 reviews) Salesforce 4.3 (31400 reviews)

Customers

Customers	No Customers information available.	NIIT Byjus Acko

Media and Screenshots

Screenshots	7 Screenshots	4 Screenshots
Videos	3 Videos	4 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	Salesforce Sales Cloud 4.4 Pipedrive 4.5 Thryv 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both LiveChat and LeadSquared CRM offer a Free Trial.

LiveChat is designed for Large Enterprises, Medium Business and Small Business.

LeadSquared CRM is designed for Individuals, Large Enterprises, Medium Business and Small Business.

Pricing for LiveChat Starts at $16/User/Month when Billed Yearly whereas for LeadSquared CRM Starts at $25/User/Month.

Some top alternatives to LiveChat includes ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and ChatAndBot.

Some top alternatives to LeadSquared CRM includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, LeadSquared Marketing Automation, ClickUp, Zoho CRM, Salesforce, noCRM.io, SalesCRM, SimpleCRM, LeadMaster, Second CRM, CloudLead, LeadSquared Field Force Automation and LeadPrime.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare LiveChat vs LeadSquared CRM vs Salesforce Sales Cloud vs Pipedrive

LiveChat

LeadSquared CRM

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure