Compare LiveChat vs IRIS CRM vs Thryv vs Salesforce Sales Cloud

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	LiveChat (791) Get Quote Get Quote	IRIS CRM Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Introducing LiveChat, an advanced live chat software that offers a range of features to enhance communication between businesses and their customers. With a user base of over 23,000 ... Read More	The IRIS CRM software is based on our rich "CRM On Demand" technology, which provides the highest levels of security, efficiency, reliability and affordability. It encourages a business to ... Read More
Entry Level Pricing	Starts from $16 , Billed Yearly	Not Available
Free Trial Availability	Free Trial available	No free trial
Spotsaas Score	9.8/10	8.9/10
User Ratings	4.4 (2017)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	8 Features	7 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$16 , Billed Yearly	Not Available
Pricing Plans	Starter Get Started 60-day chat history Basic widget customization Ticketing system Show more + Team Get Started Unlimited chat history Full widget customization Ticketing system Show more + Business Get Started Unlimited chat history Full widget customization Ticketing system Show more + Browse all pricing plans	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 2017 reviews)	No reviews available for the product
Rating Distribution	Excellent 525 Very Good 192 Good 46 Poor 8 Terible 20	No reviews available for the product
Expert's Review generated by AI	LiveChat offers a versatile platform for engaging with customers, with key strengths such as seamless integrations with popular messaging apps like WhatsApp and Mailchimp, enabling effective ...Read more	IRIS CRM stands out as a versatile and comprehensive solution tailored for the payments industry, earning high praise from users for its functionality, user-friendly interface, and robust set of ...Read more
Pros and Cons	Integration capabilities with third-party software tools, enhancing customer engagement and marketing efforts. Real-time overview providing analysis of customers online, facilitating task assignments to agents during peak hours. Ticketing system for collaborative customer support efforts, organizing and tracking customer service queries effectively. Automation and asynchronous communication, user-friendly for small business owners. Limited number of active accounts, hindering flexibility during certain periods of high volume. Learning curve can be tricky, requiring time and effort to overcome.	Exceptional customer service with knowledgeable and responsive support staff, ensuring quick resolutions. User-friendly and intuitive interface, making it easy to navigate and use, especially for new users. Comprehensive features like lead management, ticketing, residuals reporting, and VoIP integration, streamlining workflows for ISOs and sales teams. Highly customizable, allowing users to tailor workflows, fields, and reports to meet specific business needs. Some users find the system's layout (especially in earlier versions) cramped, with information packed too closely together. Steep learning curve for new users due to the abundance of features and functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews

Integrations

Integration with other apps	Freshbooks 4 (4589 reviews) WordPress 4.1 (25641 reviews) Salesforce 4.3 (31400 reviews)	Authorize.Net 3.7 (399 reviews) Zapier LiveChat

Customers

Customers	No Customers information available.	Payment Depot Celero Flashbanc

Media and Screenshots

Screenshots	7 Screenshots	5 Screenshots
Videos	3 Videos	2 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	Thryv 4.2 Salesforce Sales Cloud 4.4 monday sales CRM by monday.com

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

LiveChat offers Free Trial, but IRIS CRM does not.

LiveChat is designed for Large Enterprises, Medium Business and Small Business.

IRIS CRM is designed for Large Enterprises, Medium Business and Small Business.

The starting price of LiveChat begins at $16/User/Month when Billed Yearly, while pricing details for IRIS CRM are unavailable.

Some top alternatives to LiveChat includes ZoomInfo Chat, ClickDesk, LiveAgent, Tidio Chat, LiveEngage, Zendesk Chat, Smartchat, LinkedChat, ChatFlow247, Freshchat and ChatAndBot.

Some top alternatives to IRIS CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, Salesforce, SalesCRM, SimpleCRM, FreeCRM, Client Book CRM, Snapforce CRM, iEnterprise CRM, Service CRM and Salesforce Partner Relationship Management.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare LiveChat vs IRIS CRM vs Thryv vs Salesforce Sales Cloud

LiveChat

IRIS CRM

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure