Compare Lightstep Incident Response vs VictorOps vs Freshservice

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Lightstep Incident Response Get Quote Get Quote	VictorOps (45) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Lightstep was designed specifically for the cybersecurity Incident Response space, and it continue to add new features to help these teams be more efficient at handling the large amounts of ... Read More	VictorOps is incident management software that empowers user to respond better, faster, and smarter. Incidents are created, assigned and communicated through one secure web interface. Data ... Read More
Entry Level Pricing	Not Available	Starts from $5 , Billed Yearly
Free Trial Availability	No free trial	Get Free Trial
Spotsaas Score	7.6/10	8.4/10
User Ratings		4.6 (53)
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Software Demo

Demo	View demo	View demo

Features

Total Features	3 Features	4 Features
Unique Features
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Pricing

Pricing Option
Starting From	Not Available	$5 , Billed Yearly
Pricing Pans	Not Available	Starter Get Started Users: 10 100+ Out-of-the-Box Integrations ITSM Integrations (ServiceNow, JIRA) Show more + Growth Get Started Includes Starter Plan features, plus Users: Unlimited Enriched Notifications with Runbooks and Annotations Enterprise Get Started Includes Growth Plan features, plus ITSM Integrations (ServiceNow, JIRA) Similar Incidents Show more + Browse all pricing plans
Pricing Page
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Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Individuals Freelancers	Large Enterprises Medium Business Small Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Mac Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
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User Reviews

User Ratings	No Reviews No reviews available for the product	4.6 (based on 53 reviews)
Rating Distribution	No Reviews No reviews available for the product	Excellent 33 Very Good 11 Good 0 Poor 0 Terible 1
Expert's Review generated by AI	No Expert ai Review available for the product	VictorOps stands out as an exceptional platform for DevOps IT triage, offering robust features that streamline incident management and alert handling. The Rules Engine and annotations facilitate ...Read more
Pros and Cons		Centralizes troubleshooting workflow for software engineers and IT workers. Mobile app allows handling incidents, escalations, and alerts effectively. Offers breadth of integrations for alerts and smart alert customization. Provides fine-grained controls for each team's escalation thresholds. Integrates with various production environments and group-communication tools. Concerns about potential price hikes post-acquisition. Some users find the user interface hard to navigate. Need for improvements in the mobile app for emergency schedule changes.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Zoom 3.7 (69243 reviews) Slack 4.5 (35011 reviews)	GitHub 4.6 (7709 reviews) Microsoft Azure 4.1 (888 reviews) Slack 4.5 (35011 reviews)

Customers

Customers	No Customers information available.	Crowdtap Myob Entrust

Media and Screenshots

Screenshots	No screenshots available.	5 Screenshots
Videos	2 Videos	3 Videos

Alternatives

Alternatives	Freshservice 4.4 PagerDuty 4.5 VictorOps 4.6	Freshservice 4.4 PagerDuty 4.5 Opsgenie 4.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

VictorOps offers Free Trial, but Lightstep Incident Response does not.

Lightstep Incident Response is designed for Large Enterprises, Medium Business and Small Business.

VictorOps is designed for and undefined.

The starting price of VictorOps begins at $5/User/Month when Billed Yearly, while pricing details for Lightstep Incident Response are unavailable.

Some top alternatives to Lightstep Incident Response includes Freshservice, PagerDuty, VictorOps, AlertOps, Spike.sh, Zenduty, Incident.io, StatusCast Incident Management, ResQ and LightStep.

Some top alternatives to VictorOps includes Freshservice, PagerDuty, Opsgenie, YetiCloud, AlertOps, Spike.sh, Mission Manager, Zenduty, Incident.io, StatusCast Incident Management and PagerTree.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Lightstep Incident Response vs VictorOps vs Freshservice

Lightstep Incident Response

VictorOps

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure