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Compare LabiDesk vs BoldDesk vs Zendesk Support vs Tidio Helpdesk

LabiDesk - Help Desk Software
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BoldDesk - Help Desk Software
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Overview

Description

LabiDesk's help desk software is a complete solution that allows to manage and resolve customer inquiries, providing company with a point of contact via telephone or email. LabiDesk's help ... Read More

BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, ... Read More

Entry Level Pricing
  • Starts from $79 , Billed Yearly
  • Starts from $8 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.3/10

8.7/10

User Ratings
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Software Demo

Demo

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Features

Total Features

14 Features

15 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $79 , Billed Yearly
          • $8 , Billed Yearly
          Pricing Plans
          • Starter

            • 5 Agents

            • 1 Projects (Domains)

            • 25000 Tracked Users

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          • Growth

            • 20 Agents

            • 1 Projects (Domains)

            • 500000 Tracked Users

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          • Enterprise

            • Unlimited Agents

            • 1 Projects (Domains)

            • Unlimited Tracked Users

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          • Standard (Agent Based)

            • Email ticketing

            • Knowledge base

            • Ticket auto assignment

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          • Growth (Agent Based)

            • Includes features of Starter plan, plus

            • Ticket event and time trigger rules

            • CSAT surveys

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          • Enterprise (Agent Based)

            • Includes features of Growth plan, plus

            • Multi-brand help desk

            • Multi-brand knowledge base

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          No reviews available for the product

          Pros and Cons

          No pros or cons available for the product

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          IBM

          IBM

          Intel

          Intel

          Siemens

          Siemens

          Media and Screenshots

          Screenshots
          LabiDesk screenshot

          3 Screenshots

          No screenshots available.

          Videos
          video-0

          1 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both LabiDesk and BoldDesk offer a Free Trial.

          LabiDesk is designed for Large Enterprises, Medium Business and Small Business.

          BoldDesk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for LabiDesk Starts at $79/Month when Billed Yearly whereas for BoldDesk Starts at $8/User/Month when Billed Yearly.

          Some top alternatives to LabiDesk includes Zendesk Support, Tidio Helpdesk, Freshservice, Freshdesk, Zoho Desk, Deskero, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, ReadyDesk, UseDesk, Sitehelpdesk, BoldDesk and Little SaaS Communication.

          Some top alternatives to BoldDesk includes Zendesk Support, Tidio Helpdesk, Freshservice, Freshdesk, Zoho Desk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, EngageBay Helpdesk System, ReadyDesk, LabiDesk and AzureDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].