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Compare Knowlarity vs Vonage Contact Center

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Overview

Description

Knowlarity’s cloud-based solutions offer a secure, flexible, and automated platform that aids in digitizing a distributed workforce to run businesses across geographical boundaries. Deliver ... Read More

Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

8.7/10

Not Available

User Ratings

3.7

(17)
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Software Demo

Demo

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Features

Total Features

7 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • Not Available
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Page

        Pricing information not available

        vonage-contact-center pricing

        Other Details

        Organization Types supported
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        • Medium Business
        • Large Enterprises
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Mobile - iOS
        • Browser Based (Cloud)
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        20

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Excellent

        40

        Very Good

        26

        Good

        4

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        Super Receptionist has garnered strong positive feedback over the past 12 months, with users praising its seamless integration with Hubspot and feature-rich capabilities for call center and ...Read more

        Vonage Contact Center, formerly known as NewVoiceMedia, shines as a user-friendly solution that seamlessly integrates with Salesforce, making it a solid choice for sales phone systems. Users ...Read more

        Pros and Cons
        • Integration with HubSpot for seamless operations.

        • User-friendly interface for easy navigation.

        • Efficient bulk SMS feature along with detailed call reports.

        • Smooth setup process and quick IVR configuration.

        • Flexibility in routing calls to different mobile numbers for customer support.

        • Limited marketplace options for advanced functionalities and app integrations.

        • Complex features can be overwhelming for new users without adequate support.

        • Seamless integration with Salesforce, enhancing workflow efficiency for sales teams.

        • Excellent customer service and support, providing prompt assistance and guidance during implementation.

        • Easy to use, intuitive interface, allowing smooth operation for businesses.

        • Reliable call connectivity and functionalities, such as SMS, chat, and call reporting.

        • Scalability and flexibility in adapting to changing business needs and growth.

        • Some users find the system too technical, suggesting a better user interface for improved usability.

        • Limited marketplace selection for additional apps and connectors, impacting advanced functionality options.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        Reliance Foundation

        Reliance Foundation

        Cushman

        Cushman

        Fortis

        Fortis

        No Customers information available.

        Media and Screenshots

        Screenshots
        Charts

        1 Screenshots

        No screenshots available.

        Videos
        video-0

        3 Videos

        video-0

        2 Videos

        Alternatives

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Knowlarity offers Free Trial, but Vonage Contact Center does not.

        Knowlarity is designed for Large Enterprises, Medium Business and Small Business.

        Vonage Contact Center is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both Knowlarity and Vonage Contact Center are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to Knowlarity includes Nextiva, XCALLY, Exotel, Call Center Studio, VCC Live, Ozonetel CloudAgent, Callision, VoiceIQ, Vonage Contact Center and RingCentral Contact Center.

        Some top alternatives to Vonage Contact Center includes FIVE CRM, uContact, Call Center Studio, Aircall, UJET, VCC Live, Zultys MXIE, ice Contact Center, RingCentral Contact Center and Focus Contact Center.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].