Compare Kapture CRM vs Freshsales vs Thryv vs Salesforce Sales Cloud

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Kapture CRM (47) Get Quote Get Quote	Freshsales (533) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep ... Read More	Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More
Entry Level Pricing	Starts from $15 , Billed Yearly	Starts from $9 , yearly
Free Trial Availability	Get Free Trial	Get Free Trial
Spotsaas Score	9.0/10	9.3/10
User Ratings	4.4 (24)	4.6 (1395)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	34 Features	10 Features
Unique Features
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Pricing

Pricing Option
Starting From	$15 , Billed Yearly	$9 , yearly
Pricing Plans	Special Get Started Unlimited Tickets Custom Dashboard Omnichannel Ticketing Show more + Essential Get Started Omnichannel Ticketing Auto-assign Tickets SLA Management Show more + Professional Get Started Includes features of Essential plan, plus Custom API Ecommerce Integrations Show more + Browse all pricing plans	Growth $11 /user/month Get Started Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels Kanban View for Contacts, Accounts, and Deals Contact Lifecycle Stages Show more + Pro $39 /user/month Get Started Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance Everything in Growth, plus Contact Scoring by Freddy AI Show more + Enterprise $71 /user/month Get Started Designed for mid to large-sized businesses needing advanced customization and governance capabilities Everything in Pro, plus Field-level Permissions Show more +
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 24 reviews)	4.6 (based on 1395 reviews)
Rating Distribution	Excellent 46 Very Good 0 Good 0 Poor 0 Terible 1	Excellent 447 Very Good 73 Good 6 Poor 2 Terible 5
Expert's Review generated by AI	Kapture CX has gained substantial recognition for its user-friendly design and robust functionality, making it a popular choice for businesses looking to streamline customer support and ...Read more	Freshsales has established itself as a robust, user-friendly CRM platform that is particularly well-suited for businesses of all sizes, offering a strong blend of features without breaking the ...Read more
Pros and Cons	User-friendly interface and intuitive design, making it accessible for all skill levels. Excellent customer support and proactive assistance in resolving queries and technical issues. Effective ticketing system facilitating faster query resolution and improved productivity. Comprehensive reporting and analytics capabilities for tracking performance and insights. Seamless integration with various platforms and customizable features enhancing flexibility. Occasional lags and latency issues affecting system performance during peak usage. Limited reporting and analytics access, such as only 30-day reports or lack of visual enhancements. Minor delays in customer service support response during high-demand situations.	Excellent customer support, quick responsiveness, and dedicated onboarding assistance. Centralized CRM platform that organizes customer data and interactions, enhancing efficiency. Intuitive and user-friendly interface, suitable for users with varying technical expertise. Highly customizable features and automation options that streamline workflows. Effective sales pipeline management, deal tracking, and task organization for better productivity. Occasional system lags, slowdowns, and delays in report generation or real-time data updates. Limited features in certain areas, such as web form automation and graphical reports. Some complexity for new users due to the richness of features, requiring training and setup.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Freshbooks 4 (4589 reviews) Jira 4.4 (17380 reviews) WordPress 4.1 (25641 reviews)	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Zoom 3.7 (69243 reviews)

Customers

Customers	Treebo SOS Children's Village FCM Travel Solutions	Dunzo Dyson Grabyo

Media and Screenshots

Screenshots	5 Screenshots	35 Screenshots
Videos	4 Videos	3 Videos

Alternatives

Alternatives	Thryv 4.2 Salesforce Sales Cloud 4.4 monday sales CRM by monday.com	Thryv 4.2 Salesforce Sales Cloud 4.4 monday sales CRM by monday.com

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Kapture CRM and Freshsales offer a Free Trial.

Kapture CRM is designed for Large Enterprises, Medium Business and Small Business.

Freshsales is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Pricing for Kapture CRM Starts at $15/User/Month when Billed Yearly whereas for Freshsales Starts at $9/user/month when yearly.

Some top alternatives to Kapture CRM includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, Salesforce, Zendesk Sell, Netsuite CRM, SalesCRM, FIVE CRM, Snapforce CRM, HelpDesk and CRMdesk.

Some top alternatives to Freshsales includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, Salesforce, HubSpot CRM, Freshworks 360, Nutshell, Keap, SalesCRM, Zoho CRM Plus, webCRM and Pipeline CRM.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Kapture CRM vs Freshsales vs Thryv vs Salesforce Sales Cloud

Kapture CRM

Freshsales

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure