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Compare Jira vs Snappy vs Zoho Desk vs Zendesk Support

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Snappy - Help Desk Software
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Overview

Description

Jira is every team's tool for project management, making it easy to track progress, priorities, and workload, while staying connected across teams. The platform helps plan, track, and ... Read More

Snappy is Help Desk Software for small IT Departments. It automates repetitive tasks associated with ticket creation, assignment, and resolution. It speeds support by allowing responders to ... Read More

Entry Level Pricing
  • Starts from $6.25 , Billed Yearly
  • Starts from $15
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.8/10

8.1/10

User Ratings
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Software Demo

Demo

Jira has not given any software demo yet

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Snappy has not given any software demo yet

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Features

Total Features

41 Features

10 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $6.25 , Billed Yearly
          • $15
          Pricing Pans
          • Free (Cloud)

            • User limit (per site) - 10 users

            • Site limit - One

            • Scrum and Kanban boards

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          • Standard (Cloud)

            • Per user (average) $75 a month

            • User tier: 1 - 10

            • User limit (per site) - 20,000 users

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          • Premium (Cloud)

            • Per user (average) $1,450 a year

            • User tier: 1 - 10

            • User limit (per site) - 35,000 Users

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          • Browse all pricing plans
          • Not Available
          Pricing Pagejira pricingsnappy pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings

          No Reviews

          No reviews available for the product

          Rating Distribution

          Excellent

          1067

          Very Good

          97

          Good

          11

          Poor

          1

          Terible

          4

          No Reviews

          No reviews available for the product

          Expert's Review generated by AI

          Jira stands out as a top-tier project management tool, as evidenced by the glowing reviews it has received in the past 12 months. Users consistently praise Jira for its robust Agile Methodology ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Agile Methodology support for sprint tracking, roles, ceremonies, and dashboards.

          • Intuitive and easy-to-use interface with great flexibility for customization.

          • Excellent tracking system with accurate notifications for project changes and assignments.

          • Smooth integration with other services and platforms.

          • Effective task management tool for both individuals and corporate teams.

          • Newcomers may find the richness of features and customizations complex without proper guidance.

          • Limited selection in the Marketplace for advanced apps and connectors, restricting full functionality.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Cisco

          Cisco

          ebay

          ebay

          Square

          Square

          No Customers information available.

          Media and Screenshots

          Screenshots
          Atlassian Jira AI Work Overview

          6 Screenshots

          Snappy screenshot

          1 Screenshots

          Videos

          No videos available.

          No videos available.

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Jira and Snappy offer a Free Trial.

          Jira is designed for Large Enterprises, Medium Business and Small Business.

          Snappy is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Jira Starts at $6.25/User/Month when Billed Yearly whereas for Snappy Starts at $15/User/Month.

          Some top alternatives to Jira includes Trello, Confluence, Asana, SwiftKanban, Kanbanize, ClickUp, Height, Kanban Tool, Kanban Zone and KanbanFlow.

          Some top alternatives to Snappy includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, lemtalk, Spiceworks Help Desk, LabiDesk, HESK, Support.cc by 500apps and BoldDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].