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Compare Jira Service Desk vs TaskCall vs Freshservice

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TaskCall - Incident Management Software
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Overview

Description

Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and ... Read More

TaskCall is an incident response and management system for IT and DevOps. It automates the response process so incidents can be resolved in the fastest possible time.

Entry Level Pricing
  • Starts from $10
  • Starts from $9
Free Trial Availability
Spotsaas Score

Not Available

7.0/10

User Ratings
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Software Demo

Demo

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Features

Total Features

0 Features

9 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $10
        • $9
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Pagejira-service-desk pricingtaskcall pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        • Large Enterprises
        • Medium Business
        • Small Business
        • Individuals
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - iOS
        • Mobile - Android
        • Installed - Mac
        • Installed - Windows
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings

        No Reviews

        No reviews available for the product

        Rating Distribution

        Excellent

        133

        Very Good

        109

        Good

        21

        Poor

        5

        Terible

        1

        No Reviews

        No reviews available for the product

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons
        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Domino's

        Domino's

        Airbnb

        Airbnb

        Square

        Square

        No Customers information available.

        Media and Screenshots

        Screenshots
        Jira Service Desk screenshot

        5 Screenshots

        On Call Determination

        6 Screenshots

        Videos
        video-0

        1 Videos

        video-0

        4 Videos

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Jira Service Desk and TaskCall offer a Free Trial.

        Jira Service Desk is designed for Large Enterprises, Medium Business and Small Business.

        TaskCall is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Jira Service Desk Starts at $10One-Time Payment whereas for TaskCall Starts at $9/User/Month.

        Some top alternatives to Jira Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Mint Service Desk, Symantec ServiceDesk, Freshdesk, HelpDesk, ReadyDesk, Milldesk, HESK, Scopedesk and GLPI.

        Some top alternatives to TaskCall includes Freshservice, PagerDuty, xMatters, VictorOps, YetiCloud, Spike.sh, Lightstep Incident Response, Mission Manager, Incident.io, StatusCast Incident Management and ResQ.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].