Compare Jira Service Desk vs iSupport Software vs Freshservice vs ManageEngine ServiceDesk Plus

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Jira Service Desk (269) Get Quote Get Quote	iSupport Software (21) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and ... Read More	iSupport Software enables businesses of any size to automate their IT help desk and customer service operations. With its intuitive enough interface and unparalleled feature set, this ... Read More
Entry Level Pricing	Starts from $10	Not Available
Free Trial Availability	Get Free Trial	No free trial
User Ratings	4.1 (1068)	4.3 (57)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	0 Features
Unique Features	No features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$10	Not Available
Pricing Pans	Not Available	Not Available
Pricing Page		Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.1 (based on 1068 reviews)	4.3 (based on 57 reviews)
Rating Distribution	Excellent 133 Very Good 109 Good 21 Poor 5 Terible 1	Excellent 9 Very Good 11 Good 1 Poor 0 Terible 0
Expert's Review generated by AI	No Expert ai Review available for the product	iSupport Software has garnered positive feedback over the past 12 months, with users highlighting its user-friendly interface and efficient ticket management system. One standout feature is its ...Read more
Pros and Cons		Efficient ticket tracking and management system with unique ticket IDs for easy monitoring. User-friendly interface with efficient filtering features for quick access to tickets. Fully customizable platform for standardizing processes, controls, and dashboards. Effective routing logic for tickets between departments. Customizable views and filters for personalized user experience. Newcomers may find the richness of features overwhelming without adequate support. Limited selection in the Marketplace for advanced apps and connectors, restricting extended functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Trello 4.3 (34350 reviews) Confluence 4.1 (7140 reviews)	No Integration information available.

Customers

Customers	Domino's Airbnb Square	Panasonic Telesat The Fresh Market

Media and Screenshots

Screenshots	5 Screenshots	6 Screenshots
Videos	1 Videos	3 Videos

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Jira Service Desk offers Free Trial, but iSupport Software does not.

Jira Service Desk is designed for Large Enterprises, Medium Business and Small Business.

iSupport Software is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Jira Service Desk begins at $10One-Time Payment, while pricing details for iSupport Software are unavailable.

Some top alternatives to Jira Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Mint Service Desk, Symantec ServiceDesk, Freshdesk, HelpDesk, ReadyDesk, Milldesk, HESK, Scopedesk and GLPI.

Some top alternatives to iSupport Software includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, IBM Control Desk, HelpDesk, CRMdesk, Sitehelpdesk, HESK, Help Desk Premier and Support.cc by 500apps.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Jira Service Desk vs iSupport Software vs Freshservice vs ManageEngine ServiceDesk Plus

Jira Service Desk

iSupport Software

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure