Compare Intercom vs Pure Chat vs ZoomInfo Chat

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Intercom (2496) Get Quote Get Quote	Pure Chat (225) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More	Pure Chat is an expandable chat solution that can grow alongside your business. With the Pure Chat editor, you can personalize your chat widget to meet your needs. Your chat history is ... Read More
Entry Level Pricing	Starts from $59	Starts from $39 , Billed Yearly
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	9.8/10	9.0/10
User Ratings	4.3 (2278)	4.3 (541)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	38 Features	7 Features
Unique Features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$59	$39 , Billed Yearly
Pricing Plans	Not Available	Growth Get Started Max Websites: 1 Users/Operators Included: 4 SMS Notifcations: 100 Show more + Pro Get Started $8 per Month billed Yearly $10 per Month billed Monthly Includes features of the Growth plan, plus Show more +
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Large Enterprises Small Business Freelancers Individuals	Medium Business Large Enterprises Small Business Freelancers Individuals
Platforms Supported	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)	Mobile - Android Installed - Windows Installed - Mac Mobile - iOS Browser Based (Cloud) Mobile - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.3 (based on 2278 reviews)	4.3 (based on 541 reviews)
Rating Distribution	Excellent 1900 Very Good 470 Good 70 Poor 25 Terible 31	Excellent 128 Very Good 78 Good 14 Poor 1 Terible 4
Expert's Review generated by AI	Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more	Pure Chat has garnered positive reviews for its ease of use, customization options, and effectiveness in improving customer interactions. Users appreciate the intuitive interface, seamless ...Read more
Pros and Cons	Intuitive and user-friendly interface that makes it easy to navigate and use. Efficient automation capabilities, saving time and effort for users. Rich insights and analytics features for better customer support. AI-enabled chat and knowledge base that enhances customer interactions. Some users may find the richness of features and customization options overwhelming without proper guidance. Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.	Provides easy integration with various platforms like Zoho, MailChimp, and HubSpot, enhancing flexibility. Customizable widgets and chat feature integration simplifies interaction with website visitors and provides detailed customer interaction history. Neat user interface with customizable settings and fair pricing, making it user-friendly and cost-efficient. Helpful for customer service teams, allowing reassignment of representative, displaying relevant customer info, and aiding in pursuing leads. Lack of Desktop App can lead to tab management issues and increased browser tabs. Inactivity logout feature can disrupt continuous monitoring and prompt response.
Positive Reviews	No reviews available for the product	No reviews available for the product
Negative Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Trello 4.3 (34350 reviews) WordPress 4.1 (25641 reviews) MailChimp 3.9 (27427 reviews)	Zapier 4.3 (3331 reviews)

Media and Screenshots

Screenshots	4 Screenshots	1 Screenshots
Videos	2 Videos	2 Videos

Alternatives

Alternatives	ZoomInfo Chat ClickDesk 4 LiveAgent 4.7	ZoomInfo Chat LiveAgent 4.7 LiveChat 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Pure Chat offers Free Trial, but Intercom does not.

Intercom is designed for Large Enterprises, Medium Business and Small Business.

Pure Chat is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Intercom Starts at $59/Month whereas for Pure Chat Starts at $39/User/Month when Billed Yearly.

Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

Some top alternatives to Pure Chat includes ZoomInfo Chat, LiveAgent, LiveChat, Crisp, LiveEngage, MyLiveChat, Zendesk Chat, Smartchat, LinkedChat, Let's Connect and Liveo.Chat.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Intercom vs Pure Chat vs ZoomInfo Chat

Intercom

Pure Chat

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure