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Compare Intercom vs ProcessMaker vs Process Street

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Overview

Description

Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More

ProcessMaker provides Business Process Management Software, working as a repository to organize, manage and run business processes. ProcessMaker is an open-source software, that is reliable ... Read More

Entry Level Pricing
  • Starts from $59
  • Starts from $1,495
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.8/10

Not Available

User Ratings

3.4

(15)
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Software Demo

Demo

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Features

Total Features

38 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $59
        • $1,495
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Pageintercom pricingprocessmaker pricing

        Other Details

        Organization Types supported
        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals
        • Freelancers
        • Medium Business
        • Small Business
        • Large Enterprises
        • Individuals
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        1900

        Very Good

        470

        Good

        70

        Poor

        25

        Terible

        31

        Excellent

        15

        Very Good

        16

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Intuitive and user-friendly interface that makes it easy to navigate and use.

        • Efficient automation capabilities, saving time and effort for users.

        • Rich insights and analytics features for better customer support.

        • AI-enabled chat and knowledge base that enhances customer interactions.

        • Segmentation of data and targeting audiences with chatbots for personalized communication.

        • Some users may find the richness of features and customization options overwhelming without proper guidance.

        • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.

        • Long wait times for customer service representatives could be a drawback for some users.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots
        Ourbound

        4 Screenshots

        Creates SugarCRM entries from the Account module

        3 Screenshots

        Videos
        video-0

        2 Videos

        video-0

        3 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither Intercom nor ProcessMaker offers a free trial.

        Intercom is designed for Large Enterprises, Medium Business and Small Business.

        ProcessMaker is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Intercom Starts at $59/Month whereas for ProcessMaker Starts at $1,495/Month.

        Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

        Some top alternatives to ProcessMaker includes Process Street, BP Logix BPMS, ProcessPlan, ProcessPolicy.com, Bonita, Bizagi, Withprocess.com, Tibco BPM Enterprise, BPMapp by 500apps and Camunda Platform.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].