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Compare Intercom vs GoSquared vs Thryv vs Salesforce Sales Cloud

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GoSquared - CRM Software
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Overview

Description

Intercom, a sales, marketing, and support software, is designed to boost your customer acquisition and retention efforts. By utilizing its chat and bot features, you can efficiently ... Read More

GoSquared is a customer relationship management (CRM) application that helps businesses to understand and grow their online audience. GoSquared in Browser adds real-time visitor monitoring ... Read More

Entry Level Pricing
  • Starts from $59
  • Starts from $29
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.8/10

8.7/10

User Ratings

4.5

(95)
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Software Demo

Demo

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Features

Total Features

38 Features

28 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $59
          • $29
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1900

          Very Good

          470

          Good

          70

          Poor

          25

          Terible

          31

          Excellent

          54

          Very Good

          10

          Good

          2

          Poor

          1

          Terible

          0

          Expert's Review generated by AI

          Intercom stands out as a versatile and intuitive customer support tool according to recent user reviews. Users appreciate its user-friendly interface, ease of navigation, and efficient setup ...Read more

          GoSquared is a feature-rich analytics platform that excels in helping businesses, particularly small to medium-sized ones, build stronger customer relationships and make data-driven decisions. ...Read more

          Pros and Cons
          • Intuitive and user-friendly interface that makes it easy to navigate and use.

          • Efficient automation capabilities, saving time and effort for users.

          • Rich insights and analytics features for better customer support.

          • AI-enabled chat and knowledge base that enhances customer interactions.

          • Segmentation of data and targeting audiences with chatbots for personalized communication.

          • Some users may find the richness of features and customization options overwhelming without proper guidance.

          • Limited selection in the Marketplace for additional apps and connectors may restrict advanced functionalities.

          • Long wait times for customer service representatives could be a drawback for some users.

          • Intuitive and user-friendly interface, making it easy for both beginners and advanced users to navigate and customize.

          • Real-time analytics and detailed reporting, offering actionable insights and helping track customer behavior effectively.

          • Integration with popular platforms like WordPress and Zapier, enhancing its utility and compatibility.

          • Powerful marketing automation features, including lead scoring, segmentation, and targeted messaging, boosting productivity and campaign efficiency.

          • Excellent customer support with live chat, noted for responsiveness and solving customer issues quickly.

          • Mobile application performance is inconsistent and less effective than the desktop version, needing improvements.

          • Limited scalability for larger enterprises, with features better suited for small to medium-sized businesses.

          • Pricing becomes steep as businesses scale, especially for advanced plans or eCommerce features.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          Pharmaseal

          Pharmaseal

          Contentstudio

          Contentstudio

          White Fuse

          White Fuse

          Media and Screenshots

          Screenshots
          Ourbound

          4 Screenshots

          People Everyone

          3 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Intercom nor GoSquared offers a free trial.

          Intercom is designed for Large Enterprises, Medium Business and Small Business.

          GoSquared is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Intercom Starts at $59/Month whereas for GoSquared Starts at $29/Month.

          Some top alternatives to Intercom includes ZoomInfo Chat, ClickDesk, LiveAgent, LiveChat, Crisp, LiveEngage, Zendesk Chat, Smartchat, ChatFlow247, Freshchat and Let's Connect.

          Some top alternatives to GoSquared includes Thryv, Salesforce Sales Cloud, monday sales CRM by monday.com, Pipedrive, Zoho CRM, Vendasta, ClickUp, Freshsales, SalesCRM, SimpleCRM, CRM.me, eSalesTrack, DigitalCRM.com, Cool Life CRM, OnSite CRM, Smartchat, raychat and ChatFlow247.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].