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Compare ice Contact Center vs Channels

Overview

Description

The ice Contact Center software is designed for all businesses, large or small, who want to increase the productivity of their agents and reduce the cost of supporting their customer ... Read More

Channels is revolutionizing the contact center with a suite of workforce management and customer engagement products designed to improve operational and customer service excellence. ... Read More

Pricing Options
  • No free trial
  • Not Available
  • Free Trial available
  • $15, Billed Yearly

Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

Pricing

Pricing Option
      Starting From
      • Not Available
      • $15, Billed Yearly
      Pricing Pans

      Monthly Plans

      Yearly Plans

      • Not Available
      Pricing Page

      Pricing information not available

      not available pricing
      channels pricing

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available

      User Reviews

      User Ratings

      4

      ( 6 )

      5

      0

      4

      0

      3

      0

      2

      0

      1

      0

      4.5

      ( 14 )

      5

      0

      4

      0

      3

      0

      2

      0

      1

      0

      Integrations

      Integration with other apps
      Cisco Webex Teams
      Cisco Webex Teams

      Collaboration Software

      Microsoft Teams
      Microsoft Teams

      Collaboration Software

      Salesforce
      Salesforce

      CRM Software

      Pipedrive
      Pipedrive

      CRM Software

      Media and Screenshots

      Screenshots

      No screenshots available.

      No screenshots available.

      Videos
      video-0

      No videos available.

      Alternatives

      Alternatives

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].