Compare IBM Control Desk vs Suptask

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	IBM Control Desk (15) Get Quote Get Quote	Suptask (24) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	IBM Control Desk is a complete, network-based help desk and service desk software with integrated asset management capabilities. Control Desk will identify and manage assets at the time ... Read More	Suptask revolutionizes ticketing in teams. Our platform facilitates a seamless transition between conversation on Slack to a comprehensive ticketing system without needing to exit the app. ... Read More
Entry Level Pricing	Not Available	Starts from $18 , Billed Yearly
Free Trial Availability	Free Trial available	No free trial
User Ratings	4.6 (20)	4.8 (24)
	Get Quote	Get Quote

Software Demo

Demo	IBM Control Desk has not given any software demo yet If you're the owner of this profile, add your demo.Contact us	View demo

Pricing

Pricing Option
Starting From	Not Available	$18 , Billed Yearly
Pricing Plans	Not Available	Free Get Started Agents (Responders) - Unlimited Ticket Requesters - Unlimited Ticket Forms - 1 Show more + Light Get Started Agents (Responders) - Unlimited Ticket Requesters - Unlimited Ticket Forms -3 Show more + Professional Get Started Agents (Responders) - Unlimited Ticket Requesters - Unlimited Ticket Forms - 10 Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.6 (based on 20 reviews)	4.8 (based on 24 reviews)
Rating Distribution	Excellent 7 Very Good 7 Good 0 Poor 0 Terible 1	Excellent 22 Very Good 2 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	IBM Control Desk has received positive feedback over the past year, with users praising its ability to manage multivendor multicloud environments efficiently. The tool stands out for its ...Read more	Suptask has garnered praise for its user-friendly interface, making task management and ticket tracking a seamless process. Users have commended the app for its efficiency in handling multiple ...Read more
Pros and Cons	Streamlines IT service management with robust control features, enhancing efficiency and solution comprehensiveness. Great customer service with a supportive team that aids in a smooth onboarding process. Provides mind-blowing management tools, making work easier and optimizing asset utilization. Offers intuitive and easy-to-use features with powerful workflow for process automation and efficiency improvement. Some users find the richness of features and customizations complex without adequate support, potentially intimidating newcomers. Limited marketplace selection for additional apps and connectors may restrict access to advanced functionalities.	User-friendly interface that simplifies task management and enhances collaboration among teams. Seamless integration with Slack for efficient team collaboration and communication. Provides valuable insights for tracking ongoing cases and prioritizing tasks. Customizable workflows and forms to suit individual team needs. Complexity in features and customizations can be overwhelming for new users without adequate support or guidance. Limited options in the Marketplace for additional apps and connectors might restrict advanced functionalities and integrations.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Jira 4.4 (17380 reviews) Webflow 4 (603 reviews) Salesforce 4.3 (31400 reviews)

Customers

Customers	No Customers information available.	Mobilitywork ONVI Nagios

Media and Screenshots

Screenshots	No screenshots available.	5 Screenshots
Videos	No videos available.	1 Videos

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

IBM Control Desk offers Free Trial, but Suptask does not.

IBM Control Desk is designed for Large Enterprises, Medium Business and Small Business.

Suptask is designed for Large Enterprises, Medium Business and Small Business.

The starting price of Suptask begins at $18/Month when Billed Yearly, while pricing details for IBM Control Desk are unavailable.

Some top alternatives to IBM Control Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Ivanti Service Manager, Jira Service Desk, Symantec ServiceDesk, Micro Focus Service Manager, SeamlessDesk, HelpDesk, TOPdesk, Sitehelpdesk and Max HelpDesk.

Some top alternatives to Suptask includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Teamwork Desk, HelpDesk, Desky, AzureDesk, Desk365, BoldDesk, Tikit and Scopedesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare IBM Control Desk vs Suptask

IBM Control Desk

Suptask

OverviewAffiliate Disclosure

Software Demo

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure