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Compare HubSpot CRM vs Salesforce Essentials vs Salesforce Sales Cloud vs Pipedrive

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Overview

Description

HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, ... Read More

Salesforce Essentials includes a complete set of customer relationship management software, the industry’s leading customer service solution, Salesforce Chatter, and training to get you up ... Read More

Entry Level Pricing
  • Starts from $1,780 , Billed Monthly
  • Starts from $25 , Billed Yearly
Free Trial Availability
Spotsaas Score

9.1/10

8.7/10

User Ratings
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Software Demo

Demo

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Features

Total Features

38 Features

8 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $1,780 , Billed Monthly
          • $25 , Billed Yearly
          Pricing Pans
          • Free Tools

            • Free Marketing tools

            • Free Sales tools

            • Free Service tools

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          • Starter

            • Marketing Hub Starter

            • Includes 1,000 marketing contacts

            • Sales Hub Starter Includes 2 paid users

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          • Professional

            • Includes features of Starter plan, plus

            • Marketing Hub Professional

            • Includes 2,000 marketing contacts

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          • Browse all pricing plans
          • Salesforce Essentials

            • Manage contacts

            • Track relationships and deals

            • Respond to customers

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          Pricing Pagehubspot-crm pricingsalesforce-essentials pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          2104

          Very Good

          679

          Good

          84

          Poor

          40

          Terible

          233

          Excellent

          28

          Very Good

          10

          Good

          0

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          HubSpot offers a feature-rich platform that caters extensively to businesses looking to streamline their marketing, sales, and customer management processes. Its intuitive user interface, ...Read more

          Salesforce Sales Cloud continues to stand out as one of the premier customer relationship management (CRM) platforms, offering unmatched customizability and versatility. The platform excels in ...Read more

          Pros and Cons
          • Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.

          • Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.

          • Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.

          • Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.

          • Effective marketing features like Google Ads integration, SEO tools, and custom objects to enhance inbound marketing and sales pipelines.

          • Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.

          • Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.

          • Poor accessibility for individuals with disabilities, leading to exclusion of certain user groups.

          • Highly customizable platform that easily adapts to specific business needs, with extensive integration capabilities and a wide variety of third-party app options.

          • Intuitive and user-friendly interface for both admins and end users, making adoption and daily operations seamless.

          • Out-of-the-box functionality enables quick implementation with minimal setup, allowing businesses to hit the ground running.

          • Robust automation tools streamline processes, improve productivity, and ensure standardized workflows across teams.

          • All-in-one platform centralizes data management, lead generation, sales tracking, and reporting, fostering collaboration and transparency across departments.

          • The extensive customizability and breadth of features can be overwhelming for new users or small businesses without significant technical expertise and support.

          • The user interface, while powerful, can occasionally feel clunky or unintuitive, especially for first-time users or non-technical team members.

          • Documentation and tutorials are not always comprehensive or localized, making it harder for users to grasp advanced features in some regions.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Classpass

          Classpass

          Handled

          Handled

          Avison Young

          Avison Young

          Mashgin

          Mashgin

          Media and Screenshots

          Screenshots
          HubSpot CRM

          13 Screenshots

          2 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both HubSpot CRM and Salesforce Essentials offer a Free Trial.

          HubSpot CRM is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

          Salesforce Essentials is designed for and Small Business.

          Pricing for HubSpot CRM Starts at $1,780 when Billed Monthly whereas for Salesforce Essentials Starts at $25/User/Month when Billed Yearly.

          Some top alternatives to HubSpot CRM includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, Hubspot Marketing Hub, ClickUp, Zoho CRM, Freshsales, Salesforce, CompanyHub CRM, Onpipeline, Nutshell, Keap, SalesCRM, FreeCRM, Pipeline CRM and monday sales CRM by monday.com.

          Some top alternatives to Salesforce Essentials includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, ClickUp, Zoho CRM, Freshsales, HubSpot CRM, SalesCRM, SimpleCRM, Efficy CRM, FreeCRM, Client Book CRM, Second CRM, Snapforce CRM, iEnterprise CRM and SalesPro CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].