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Compare Helpshift vs LiveHelpNow vs ZoomInfo Chat

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Overview

Description

Helpshift, a cutting-edge SaaS Aggregator, offers a revolutionary customer service solution called MOBILE-FIRST CUSTOMER SERVICE. This innovative platform provides an unparalleled in-app ... Read More

LiveHelpNow is an exceptional customer service management software that elevates the support experience for both teams and individual customers. It enables flawless communication through ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $9
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

9.3/10

9.3/10

User Ratings
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Software Demo

Demo

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Features

Total Features

24 Features

25 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $9
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          226

          Very Good

          138

          Good

          30

          Poor

          6

          Terible

          2

          Excellent

          97

          Very Good

          53

          Good

          13

          Poor

          2

          Terible

          3

          Expert's Review generated by AI

          Helpshift has been consistently praised for its user-friendly interface, efficient ticket management, and robust automation features. Users appreciate the platform's ability to streamline ...Read more

          LiveHelpNow has proven to be a reliable and innovative online chat and support tool for users over the past 11 years. With easy integration into existing websites, it allows businesses to ...Read more

          Pros and Cons
          • Integrates well with other resources and systems for easier customer service.

          • Offers a variety of possibilities to search for information and manage client requests effectively.

          • Provides excellent user interface for quick deployment of Q&A, client request management, and issue visibility.

          • Automation and filter settings are great for streamlining support processes.

          • AI bots are well-implemented, helping improve customer service efficiency and experience.

          • Occasional system crashes and slow response times.

          • Limited customization options and lack of certain platform support on the Help Center.

          • Some users find the system a bit overwhelming due to the number of available features and settings.

          • Outstanding customer service with quick issue resolution and great support staff.

          • User-friendly and easy to navigate, making it simple for users.

          • Limited customizations and features, making it challenging for newcomers without proper support.

          • Marketplace lacks variety in additional apps and connectors, restricting advanced functionalities.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Microsoft

          Microsoft

          Playrix

          Playrix

          Zynga

          Zynga

          LiveHelpNow_customers_4

          LiveHelpNow_customers_4

          LiveHelpNow_customers_0

          LiveHelpNow_customers_0

          LiveHelpNow_customers_3

          LiveHelpNow_customers_3

          Media and Screenshots

          Screenshots
          Dashboard

          2 Screenshots

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          4 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          LiveHelpNow offers Free Trial, but Helpshift does not.

          Helpshift is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          LiveHelpNow is designed for Medium Business and Small Business.

          The starting price of LiveHelpNow begins at $9/Month, while pricing details for Helpshift are unavailable.

          Some top alternatives to Helpshift includes ZoomInfo Chat, ClickDesk, LiveAgent, Desky, LabiDesk, LiveChat, DeskMoz, Zendesk Chat, LiveHelpNow, Comm100 Live Chat and HelpOnClick.

          Some top alternatives to LiveHelpNow includes ZoomInfo Chat, ClickDesk, Deskero, LiveAgent, HelpDesk, lemtalk, LabiDesk, LiveChat, Crisp, Zendesk Chat and HelpOnClick.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].