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Compare HelpNinja vs Zendesk Support vs Zoho Desk vs ManageEngine ServiceDesk Plus

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	HelpNinja Visit website Visit Website	Zendesk Support (1757) Visit website Visit Website *sponsored

Overview

Description	HelpNinja is the software solution for agencies looking for an online help desk or a ticketing system. As a web-based application, user can track and monitor every user's work requests on ... Read More	Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface ... Read More
Entry Level Pricing	Starts from $29 , Billed Yearly	Starts from $49 , Billed Yearly
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	8.5/10	9.2/10
User Ratings		4.3 (7934)
	Visit website	Visit website

Features

Total Features	14 Features	18 Features
Unique Features
	Visit website	Visit website

Pricing

Pricing Option
Starting From	$29 , Billed Yearly	$49 , Billed Yearly
Pricing Pans	Samurai $35 Get Started Agents: 3 Mailbox: 3 Docs site: 1 Show more + Ronin $59 Get Started Agents: 5 Includes features of Samurai plan Mailboxes: 3 Show more + Yamabushi $119 Get Started Agents: 10 Includes features of Ronin plan, plus Mailbox: 5 Show more +	Suite Team $59 Get Started Industry-leading ticketing system Messaging across web, mobile and social Email, voice, SMS, and live chat support Show more + Suite Growth $99 Get Started Includes features of Suite Team plan, plus Help center - Multiple Easy-to-set up automations and workflows with additional options Show more + Suite Professional $125 Get Started Includes features of Suite Growth plan, plus AI-powered automated answers - Up to 500 Routing based on agent status, capacity and skills, as well as conversation priority Show more + Browse all pricing plans
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Not Available	Available
	Visit Website	Visit Website

User Reviews

User Ratings	No Reviews No reviews available for the product	4.3 (based on 7934 reviews)
Rating Distribution	No Reviews No reviews available for the product	Excellent 1493 Very Good 214 Good 31 Poor 7 Terible 12
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	WordPress 4.1 (25641 reviews) MailChimp 3.9 (27427 reviews) AWeber 4.2 (857 reviews)	No Integration information available.

Customers

Customers	Astra WordPress Theme Phacient Creative Collaborations	No Customers information available.

Media and Screenshots

Screenshots	4 Screenshots	2 Screenshots
Videos	No videos available.	2 Videos

Alternatives

Alternatives	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2	Zoho Desk 4.4 ManageEngine ServiceDesk Plus 4.2 Deskero 4.3

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].