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Compare HelpNinja vs BoldDesk vs Zendesk Support vs Zoho Desk

HelpNinja - Help Desk Software
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BoldDesk - Help Desk Software
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Overview

Description

HelpNinja is the software solution for agencies looking for an online help desk or a ticketing system. As a web-based application, user can track and monitor every user's work requests on ... Read More

BoldDesk is a cloud-based ticketing platform that simplifies your support operations. It lets you group your customer service requests into one place, assign them to the right agents, ... Read More

Entry Level Pricing
  • Starts from $29 , Billed Yearly
  • Starts from $8 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.5/10

8.7/10

User Ratings
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Software Demo

Demo

HelpNinja has not given any software demo yet

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Features

Total Features

14 Features

15 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $29 , Billed Yearly
          • $8 , Billed Yearly
          Pricing Plans
          • Samurai

            • Agents: 3

            • Mailbox: 3

            • Docs site: 1

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          • Ronin

            • Agents: 5

            • Includes features of Samurai plan

            • Mailboxes: 3

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          • Yamabushi

            • Agents: 10

            • Includes features of Ronin plan, plus

            • Mailbox: 5

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          • Standard (Agent Based)

            • Email ticketing

            • Knowledge base

            • Ticket auto assignment

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          • Growth (Agent Based)

            • Includes features of Starter plan, plus

            • Ticket event and time trigger rules

            • CSAT surveys

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          • Enterprise (Agent Based)

            • Includes features of Growth plan, plus

            • Multi-brand help desk

            • Multi-brand knowledge base

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          • Browse all pricing plans

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available
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          User Reviews

          User Ratings

          No reviews available for the product

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          No reviews available for the product

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons
          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Astra WordPress Theme

          Astra WordPress Theme

          Phacient

          Phacient

          Creative Collaborations

          Creative Collaborations

          IBM

          IBM

          Intel

          Intel

          Siemens

          Siemens

          Media and Screenshots

          Screenshots
          Group

          4 Screenshots

          No screenshots available.

          Videos

          No videos available.

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both HelpNinja and BoldDesk offer a Free Trial.

          HelpNinja is designed for Large Enterprises, Medium Business and Small Business.

          BoldDesk is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for HelpNinja Starts at $29/Month when Billed Yearly whereas for BoldDesk Starts at $8/User/Month when Billed Yearly.

          Some top alternatives to HelpNinja includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, eStreamDesk, ReadyDesk, HelpdeskEddy, AzureDesk, HESK, DeskXpand and BoldDesk.

          Some top alternatives to BoldDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, Desky, eStreamDesk, EngageBay Helpdesk System, ReadyDesk, LabiDesk and AzureDesk.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].