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Compare Google Workspace vs Zendesk Sell vs Salesforce Sales Cloud vs Capsule

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Overview

Description

The Google Workspace is a set of cloud-based applications designed to help you work better, together. Workspace gives you tools to work confidently in the cloud, like SharePoint Online, ... Read More

Zendesk Sell is the complete solution for selling online or in-person with any channel, product and pricing model. You can create offers, customize and personalize them, automate pricing ... Read More

Entry Level Pricing
  • Starts from $6
  • Starts from $19 , yearly
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.6/10

9.1/10

User Ratings
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Software Demo

Demo

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Features

Total Features

13 Features

29 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $6
          • $19 , yearly
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          0

          Very Good

          0

          Good

          1

          Poor

          2

          Terible

          20

          Excellent

          117

          Very Good

          25

          Good

          7

          Poor

          0

          Terible

          1

          Expert's Review generated by AI

          Google Workspace has been an essential tool for many users for over 15 years, offering great value for money. The platform's features and capabilities have been consistently reliable and ...Read more

          Zendesk Sell (formerly Base CRM) has consistently received positive feedback for its intuitive and user-friendly interface, making it accessible even for beginners. Users universally appreciate ...Read more

          Pros and Cons
          • G Suite offers good value for money and has been reliable for long-time users.

          • The product is considered good overall and valuable for productivity.

          • Customer support is extremely poor, with non-existent human assistance and incompetent chatbot interactions.

          • Issues with billing and unauthorized charges, difficulties in cancellation process, and lack of proper communication channels for problem resolution.

          • Intuitive and user-friendly platform, with a minimal learning curve, even for non-technical users.

          • Seamless integration with other tools like Zendesk Support, G-Suite, Mailchimp, and PandaDoc enhances functionality and workflow.

          • Mobile-friendly application supports on-the-go productivity and lead management.

          • Robust automation features streamline tasks, reducing manual effort and improving efficiency.

          • Comprehensive reports and goal tracking support effective sales management and performance monitoring.

          • Limited integration and extension options, especially for bulk emails, phone systems, or advanced automation features without third-party tools.

          • Customization capabilities for reports, workflows, and user preferences feel limited and less flexible.

          • Performance issues like occasional slowness or audio drops in certain scenarios.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          DB Corp

          DB Corp

          All Nippon Airways

          All Nippon Airways

          Whirlpool

          Whirlpool

          Intermind

          Intermind

          Stapples

          Stapples

          Freshly

          Freshly

          Media and Screenshots

          Screenshots

          No screenshots available.

          No screenshots available.

          Videos
          video-0

          2 Videos

          video-0

          2 Videos

          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Google Workspace and Zendesk Sell offer a Free Trial.

          Google Workspace is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

          Zendesk Sell is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Google Workspace Starts at $6/User/Month whereas for Zendesk Sell Starts at $19/User/Month when yearly.

          Some top alternatives to Google Workspace includes Zoho Projects, CollaborateCloud, Zoho Connect, Zoho Cliq, ClickUp, Microsoft Teams, mi.team, Zoho Docs, Teams.cc by 500apps, Microsoft 365 and TeamSearch.

          Some top alternatives to Zendesk Sell includes Salesforce Sales Cloud, Capsule, Pipedrive, Thryv, monday sales CRM by monday.com, Zoho CRM, Vendasta, Hubspot Marketing Hub, ClickUp, Salesforce, HubSpot CRM, Pipeliner CRM, Keap, SalesCRM, SimpleCRM, Snapforce CRM and Pipeline CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].