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Compare Google Analytics vs Smartsupp vs ZoomInfo Chat

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Overview

Description

Google Analytics is a popular website statistics service in the world with 3 billion hits per month and counting. Businesses trust in Google Analytics to give them insight into their ... Read More

Introducing Smartsupp – a versatile and feature-rich live chat software that helps you effectively engage with website visitors and convert them into satisfied customers. With real-time ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $10 , Billed Yearly
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

9.8/10

9.3/10

User Ratings

4.4

(80)
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Software Demo

Demo

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Features

Total Features

12 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • Not Available
          • $10 , Billed Yearly
          Pricing Pans
          • Not Available
          • Free

            • Free forever for 3 agents

            • 14-day conversation history

            • Live chat + email sending

            Show more +

          • Standard

            • 1 year conversation history

            • Live chat + email + Facebook Messenger

            • 1 chatbot New

            Show more +

          • Pro

            • 3 years conversation history

            • Live chat + email + Facebook Messenger

            • 10+ chatbots New

            Show more +

          Pricing Pagegoogle-analytics pricingsmartsupp pricing

          Other Details

          Organization Types supported
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          • Medium Business
          • Large Enterprises
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          • Mobile - Android
          • Installed - Windows
          • Installed - Mac
          • Mobile - iOS
          • Browser Based (Cloud)
          • Mobile - Windows
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          1907

          Very Good

          549

          Good

          47

          Poor

          10

          Terible

          4

          Excellent

          321

          Very Good

          69

          Good

          14

          Poor

          2

          Terible

          4

          Expert's Review generated by AI

          Google Analytics stands out as a highly valuable tool for businesses aiming to delve into comprehensive analytics effortlessly. Users applaud its user-friendly interface, customization options, ...Read more

          Smart App stands out as a top choice for seamless communication, offering an intuitive interface and reliable service. Users praise its user-friendly design, making navigation a breeze, and ...Read more

          Pros and Cons
          • Offers detailed insights and reports, aiding in analyzing website performance and user behavior.

          • Provides real-time analytics, enabling immediate response to trends and visitor activities.

          • Integrates seamlessly with other Google services for managing digital marketing aspects efficiently.

          • Helps track conversions, create custom reports, and set up goals, essential for digital marketers.

          • Free of cost and easy to integrate, widely used and user-friendly for data analysis.

          • Steep learning curve for beginners due to the complexity of features and vast amount of data available.

          • Challenges in navigating the platform and finding specific data, especially for new users.

          • Relies on cookies and JavaScript, impacting tracking accuracy and data completeness.

          • Easy to use and customize, saving time and enhancing customer interactions.

          • Intuitive interface with seamless navigation, contributing to a positive user experience.

          • Reliable service with minimal downtime, ensuring prompt message delivery.

          • Commitment to user privacy and security, offering end-to-end encryption for secure conversations.

          • Responsive and helpful customer support team, providing quick and informative assistance.

          • Some users find the setup and notifications on the mobile app challenging, leading to missed customer interactions.

          • Limited customization options such as themes and notification sounds may restrict personalization for some users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          Dara bags

          Dara bags

          Insportline

          Insportline

          Motorgarten

          Motorgarten

          Media and Screenshots

          Screenshots

          No screenshots available.

          Notification

          4 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          1 Videos

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Neither Google Analytics nor Smartsupp offers a free trial.

          Google Analytics is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

          Smartsupp is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          The starting price of Smartsupp begins at $10/User/Month when Billed Yearly, while pricing details for Google Analytics are unavailable.

          Some top alternatives to Google Analytics includes SimilarWeb Pro, Mixpanel, Visitor Analytics, GoAnalyze, GingerTag, Amplitude, AppLink.io, Google Optimize, Aqvil Analytics, Analyzati and Adobe Analytics.

          Some top alternatives to Smartsupp includes ZoomInfo Chat, LiveChat, Tidio Chat, LiveEngage, Pure Chat, HappyFox Chat, DeskMoz, MyLiveChat, Smartchat, Freshchat and 13chats.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].