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Compare GLPI vs InvGate Service Desk

GLPI - Service Desk Software
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Overview

Description

GLPI is an award-winning Service Management platform that allows its users to centrally manage help desk, CMDB, and asset management while also providing access to project management, ... Read More

Invgate Service Desk is a powerful, yet easy to use Service Desk Software that provides an end-to-end solution for supporting customers and processes. With its flexible Service Desk module, ... Read More

Free Trial Availability
User Ratings

4.7

(57)

4.6

(13)
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Software Demo

Demo

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Pricing

Pricing Option
      Pricing Plans
      • Not Available
      • Not Available

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      30

      Very Good

      10

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      25

      Very Good

      18

      Good

      0

      Poor

      0

      Terible

      0

      Expert's Review generated by AI

      GLPI stands out as a highly customizable open-source IT asset and support ticket system that has garnered praise for its adaptability to varying needs. Users appreciate its comprehensive ticket ...Read more

      No Expert ai Review available for the product

      Pros and Cons
      • Highly customizable open-source IT asset management and support ticket system with a strong supporting community.

      • Easy to use and customize, offering a complete ITSM solution.

      • Excellent graphical interface with easy handling and reporting features.

      • Provides project and contract management, automatic inventory, and deployment in multiple environments.

      • Newcomers may find the richness of features and customizations overwhelming without proper support.

      • Limited selection in the Marketplace may restrict access to advanced functionalities and connectors.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Customers

      Customers
      Airbus

      Airbus

      Habitat

      Habitat

      Doctolib

      Doctolib

      Toyota

      Toyota

      Mc Donalds

      Mc Donalds

      PWC

      PWC

      Media and Screenshots

      Screenshots
      Assests

      4 Screenshots

      Incident screenshot

      6 Screenshots

      Videos
      video-0

      4 Videos

      video-0

      3 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both GLPI and InvGate Service Desk offer a Free Trial.

      GLPI is designed for Large Enterprises, Medium Business and Small Business.

      InvGate Service Desk is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both GLPI and InvGate Service Desk are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to GLPI includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, IBM Control Desk, osTicket, TOPdesk, Spiceworks Help Desk, iSupport Software, Richdesk and Scopedesk.

      Some top alternatives to InvGate Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Symantec ServiceDesk, IBM Control Desk, HelpDesk, SysAid, TOPdesk, BoldDesk, TechExcel ServiceWise and Scopedesk.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].