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Compare Genesys Cloud CX vs MagneticOne Mobile Call Tracker vs Nextiva

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Overview

Description

The Genesys Cloud CX™ platform is a trusted, industry-leading cloud-based call center and customer experience (CX) solution used by enterprises of all sizes worldwide. It seamlessly ... Read More

Introducing MagneticOne Mobile Call Tracker - the perfect solution for tracking all your calls while on the go. This smartphone software allows you to seamlessly transfer call information ... Read More

Entry Level Pricing
  • Starts from $75 , yearly
  • Starts from $3.99
Free Trial Availability
  • No free trial
Spotsaas Score

Not Available

7.0/10

User Ratings
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Software Demo

Demo

Features

Total Features

27 Features

2 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $75 , yearly
          • $3.99
          Pricing Plans
          • Genesys Cloud CX 1

            $75

            /user/month

            • Voice channel

            • Call routing

            • Speech-enabled IVR

            Show more +

          • Genesys Cloud CX 2

            $115

            /user/month

            • Digital channels

            • Voice channel

            • Omnichannel routing

            Show more +

          • Genesys Cloud CX 3

            $155

            /user/month

            • Digital channels

            • Voice channel

            • Omnichannel routing

            Show more +

          • Not Available

          Other Details

          Organization Types supported
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings

          No reviews available for the product

          No reviews available for the product

          Rating Distribution

          No reviews available for the product

          No reviews available for the product

          Expert's Review generated by AI

          No Expert ai Review available for the product

          No Expert ai Review available for the product

          Pros and Cons
          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers
          Virgin atlantic

          Virgin atlantic

          Nespresso

          Nespresso

          Electrolux

          Electrolux

          No Customers information available.

          Media and Screenshots

          Screenshots
          Genesys

          3 Screenshots

          No screenshots available.

          Videos
          video-0

          1 Videos

          video-0

          1 Videos

          Alternatives

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          MagneticOne Mobile Call Tracker offers Free Trial, but Genesys Cloud CX does not.

          Genesys Cloud CX is designed for Large Enterprises, Medium Business and Small Business.

          MagneticOne Mobile Call Tracker is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Genesys Cloud CX Starts at $75/user/month when yearly whereas for MagneticOne Mobile Call Tracker Starts at $3.99/Month.

          Some top alternatives to Genesys Cloud CX includes and Nextiva.

          Some top alternatives to MagneticOne Mobile Call Tracker includes Nextiva, TalkDesk, Truly, CallRail, Calltracks, calltrak, TeleCapture, Call Tracker, Caller Insight, TrackDrive and CallTracking.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].