Compare Freshservice vs Freshbooks

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshservice (946) Get Quote Get Quote	Freshbooks (1299) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More	FreshBooks' cloud-based accounting software makes it easy for anyone to invoice, manage payments, and track time from anywhere. It's simple, clean interface means you can categorize and ... Read More
Entry Level Pricing	Starts from $19 , Billed Yearly	Starts from $8 , monthly
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	Not Available	9.6/10
User Ratings	4.4 (1491)	4 (4589)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	17 Features
Unique Features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$19 , Billed Yearly	$8 , monthly
Pricing Plans	Starter Get Started Incident Management Knowledge Base Self Service Portal Show more + Growth Get Started Includes features of Starter plan, plus Service Catalog Asset Management Show more + Pro Get Started Includes features of Growth plan, plus Problem Management Change Management Show more + Browse all pricing plans	Lite $8 /month Get Started Send invoices to 5 clients Track expenses in real time Create and send estimates Show more + Plus $13 /month Get Started Send invoices to 50 clients Track expenses in real time Create estimates Show more + Premium $24 /month Get Started Send invoices to unlimited clients Track expenses in real time Create estimates Show more + Browse all pricing plans
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Individuals Freelancers Medium Business Small Business Large Enterprises	Individuals Freelancers Medium Business Small Business Large Enterprises
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 1491 reviews)	4 (based on 4589 reviews)
Rating Distribution	Excellent 781 Very Good 144 Good 13 Poor 3 Terible 5	Excellent 1014 Very Good 186 Good 46 Poor 18 Terible 35
Expert's Review generated by AI	No Expert ai Review available for the product	FreshBooks has proven to be an indispensable tool for small business owners, freelancers, and agencies seeking an easy-to-use, streamlined solution for invoicing, expense tracking, and basic ...Read more
Pros and Cons		Intuitive and user-friendly interface, making it simple to set up and use even for non-accounting experts. Excellent customer support with responsive, knowledgeable, and patient account managers, frequently cited for their exceptional service. Effective for small and freelance businesses, particularly for tasks like invoicing, expense tracking, and bookkeeping. Offers valuable features like recurring billing, time tracking, project collaboration, and seamless payment integrations (e.g., PayPal, Stripe). Great mobile app for tasks like receipt scanning, tracking, and invoicing, ensuring flexibility for on-the-go users. Reporting functionalities and customizations are less robust compared to industry giants, limiting advanced financial analysis. Invoice customization options are relatively limited, which may not meet specific branding needs. Lack of built-in payroll functionality requires integration with external apps for certain regions (e.g., Gusto, Payment Evolution).
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Freshbooks 4 (4589 reviews) Jira 4.4 (17380 reviews)	HubSpot CRM 4.2 (10374 reviews) Gusto 3.7 (6096 reviews) Zapier 4.3 (3331 reviews)

Customers

Customers	vroom Cordant Addison Lee	FreshBooks

Media and Screenshots

Screenshots	7 Screenshots	3 Screenshots
Videos	4 Videos	2 Videos

Alternatives

Alternatives	Jira 4.4 SolarWinds Service Desk 4.4 Jira Service Desk 4.1	Quickbooks 4.4 Xero 4.2 Zoho Books 4.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both Freshservice and Freshbooks offer a Free Trial.

Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Freshbooks is designed for Freelancers, Medium Business and Small Business.

Pricing for Freshservice Starts at $19/User/Month when Billed Yearly whereas for Freshbooks Starts at $8/month when monthly.

Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

Some top alternatives to Freshbooks includes Quickbooks, Xero, Zoho Books, FreeAgent, QuickFile, HoneyBook, Zoho Invoice, Busy Accounting Software, QuickBooks Desktop Pro and Wave.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Freshservice vs Freshbooks

Freshservice

Freshbooks

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure