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Compare Freshsales vs Twilio Flex vs CometChat

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Overview

Description

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More

Twilio Flex is a cloud communication platform for building communications applications for web, desktop and mobile devices. It's quick to implement with no hardware or software to install. ... Read More

Entry Level Pricing
  • Starts from $9 , yearly
  • Starts from $1
Free Trial Availability
Spotsaas Score

9.3/10

Not Available

User Ratings
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Software Demo

Demo

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Features

Total Features

10 Features

0 Features

Unique Features

    No features

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    Pricing

    Pricing Option
        Starting From
        • $9 , yearly
        • $1
        Pricing Pans
        • Growth

          $11

          /user/month

          • Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels

          • Kanban View for Contacts, Accounts, and Deals

          • Contact Lifecycle Stages

          Show more +

        • Pro

          $39

          /user/month

          • Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance

          • Everything in Growth, plus

          • Contact Scoring by Freddy AI

          Show more +

        • Enterprise

          $71

          /user/month

          • Designed for mid to large-sized businesses needing advanced customization and governance capabilities

          • Everything in Pro, plus

          • Field-level Permissions

          Show more +

        • Not Available
        Pricing Pagefreshsales pricingtwilio-flex pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        • Mobile - iOS
        • Mobile - Android
        • Browser Based (Cloud)
        • Installed - Mac
        • Installed - Windows
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        447

        Very Good

        73

        Good

        6

        Poor

        2

        Terible

        5

        Excellent

        23

        Very Good

        12

        Good

        3

        Poor

        4

        Terible

        69

        Expert's Review generated by AI

        Freshsales has established itself as a robust, user-friendly CRM platform that is particularly well-suited for businesses of all sizes, offering a strong blend of features without breaking the ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Excellent customer support, quick responsiveness, and dedicated onboarding assistance.

        • Centralized CRM platform that organizes customer data and interactions, enhancing efficiency.

        • Intuitive and user-friendly interface, suitable for users with varying technical expertise.

        • Highly customizable features and automation options that streamline workflows.

        • Effective sales pipeline management, deal tracking, and task organization for better productivity.

        • Occasional system lags, slowdowns, and delays in report generation or real-time data updates.

        • Limited features in certain areas, such as web form automation and graphical reports.

        • Some complexity for new users due to the richness of features, requiring training and setup.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        Customers

        Customers
        Dunzo

        Dunzo

        Dyson

        Dyson

        Grabyo

        Grabyo

        No Customers information available.

        Media and Screenshots

        Screenshots
        Email Metrics screenshot

        35 Screenshots

        Twilio Flex Demo - Twilio Flex - Chat

        4 Screenshots

        Videos
        video-0

        3 Videos

        video-0

        3 Videos

        Alternatives

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Freshsales and Twilio Flex offer a Free Trial.

        Freshsales is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        Twilio Flex is designed for Large Enterprises and Medium Business.

        Pricing for Freshsales Starts at $9/user/month when yearly whereas for Twilio Flex Starts at $1/User.

        Some top alternatives to Freshsales includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, Salesforce, HubSpot CRM, Freshworks 360, Nutshell, Keap, SalesCRM, Zoho CRM Plus, webCRM and Pipeline CRM.

        Some top alternatives to Twilio Flex includes CometChat, CloudTalk, Five9, 3CX, Genesys PureConnect, MSG91, Infobip, Cloudonix, CommPeak, CloudContactAI and Messenger Communication Platform.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].