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Compare Freshsales vs Segment

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Segment - Customer Data Platform (CDP)
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Overview

Description

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More

Segment is the Customer Data Platform that connects business customer data, automating data lakes and allowing businesses to send the most relevant message at the best time. Segment enables ... Read More

Entry Level Pricing
  • Starts from $9 , yearly
  • Starts from $120
Free Trial Availability
  • Free Trial available
Spotsaas Score

9.3/10

9.8/10

User Ratings
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Software Demo

Demo

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Segment has not given any software demo yet

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Features

Total Features

10 Features

7 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9 , yearly
          • $120
          Pricing Pans
          • Growth

            $11

            /user/month

            • Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels

            • Kanban View for Contacts, Accounts, and Deals

            • Contact Lifecycle Stages

            Show more +

          • Pro

            $39

            /user/month

            • Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance

            • Everything in Growth, plus

            • Contact Scoring by Freddy AI

            Show more +

          • Enterprise

            $71

            /user/month

            • Designed for mid to large-sized businesses needing advanced customization and governance capabilities

            • Everything in Pro, plus

            • Field-level Permissions

            Show more +

          • Not Available
          Pricing Pagefreshsales pricingsegment pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - iOS
          • Mobile - Android
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          447

          Very Good

          73

          Good

          6

          Poor

          2

          Terible

          5

          Excellent

          173

          Very Good

          32

          Good

          3

          Poor

          0

          Terible

          0

          Expert's Review generated by AI

          Freshsales has established itself as a robust, user-friendly CRM platform that is particularly well-suited for businesses of all sizes, offering a strong blend of features without breaking the ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • Excellent customer support, quick responsiveness, and dedicated onboarding assistance.

          • Centralized CRM platform that organizes customer data and interactions, enhancing efficiency.

          • Intuitive and user-friendly interface, suitable for users with varying technical expertise.

          • Highly customizable features and automation options that streamline workflows.

          • Effective sales pipeline management, deal tracking, and task organization for better productivity.

          • Occasional system lags, slowdowns, and delays in report generation or real-time data updates.

          • Limited features in certain areas, such as web form automation and graphical reports.

          • Some complexity for new users due to the richness of features, requiring training and setup.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Dunzo

          Dunzo

          Dyson

          Dyson

          Grabyo

          Grabyo

          No Customers information available.

          Media and Screenshots

          Screenshots
          Email Metrics screenshot

          35 Screenshots

          Segment screenshot: Choose your integration in Segment

          7 Screenshots

          Videos
          video-0

          3 Videos

          No videos available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Freshsales and Segment offer a Free Trial.

          Freshsales is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Segment is designed for Large Enterprises, Medium Business and Small Business.

          Pricing for Freshsales Starts at $9/user/month when yearly whereas for Segment Starts at $120/Month.

          Some top alternatives to Freshsales includes Salesforce Sales Cloud, Pipedrive, Thryv, Vendasta, Salesforce, HubSpot CRM, Freshworks 360, Nutshell, Keap, SalesCRM, Zoho CRM Plus, webCRM and Pipeline CRM.

          Some top alternatives to Segment includes CustomerLabs CDP, BlueConic, Captain Metrics, Zylotech, Lexer, Acquia Marketing Cloud, BSI CDP, Gravito CDP and euromessage CDP.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].