Compare Freshdesk Customer Success (Formely Freshsuccess) vs Parlor

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Freshdesk Customer Success (Formely Freshsuccess) Get Quote Get Quote	Parlor Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Freshdesk Customer Success (formerly Freshsuccess) is a comprehensive customer success platform that helps businesses reduce churn, grow their customer base, and strengthen relationships ... Read More	Parlor is a customer success platform that enables businesses to deliver a personalized customer experience across every touchpoint. Based on open standards and built for speed, flexibility ... Read More
Entry Level Pricing	Starts from $79	Starts from $1,120 , Billed Monthly
Free Trial Availability	No free trial	No free trial
User Ratings
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	0 Features
Unique Features	No features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$79	$1,120 , Billed Monthly
Pricing Pans	Not Available	Starter Get Started Announce new product updates & instantly measure users’ reactions Let users create personal roadmaps of prioritized feature requests Promote the best user requests for review and discussion by all users Show more + Essentials Get Started Includes features of Starter plan, plus Preview designs & prototypes in app to get feedback on potential features Survey users in app to surface their wants and learn what needs attention Show more + Premium Get Started Includes features of Essentials plan, plus Create & manage a customer council for structured, ongoing feedback Access a dedicated Discovery Specialist to help guide your efforts Show more +
Pricing Page
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Small Business Large Enterprises Medium Business Individuals Freelancers	Small Business Large Enterprises Medium Business Individuals Freelancers
Platforms Supported	Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Windows Browser Based (Cloud)	Mobile - Android Mobile - iOS Browser Based (Cloud) Installed - Windows Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	No Reviews No reviews available for the product	No Reviews No reviews available for the product
Rating Distribution	No Reviews No reviews available for the product	No Reviews No reviews available for the product
Expert's Review generated by AI	Freshdesk Customer Success has garnered high praise for its user-friendly interface, ticketing system, and comprehensive analytics. Users appreciate the streamlined process of ticket resolution, ...Read more	No Expert ai Review available for the product
Pros and Cons	Efficient ticketing system, interface, resolution procedures, and analytics enhancing productivity. Easy ticket raising and process automation for seamless operations. Ability to track product usage and provide comprehensive account information. Web-based accessibility for both internal and external users, promoting convenience. User-friendly interface suitable for new users and easy understanding. Feedback suggests a need for better support to enhance the user experience. Some users found limitations in automation features based on specific business needs.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Zoho CRM 4.1 (8849 reviews) Freshsales 4.6 (1395 reviews) Salesforce 4.3 (31400 reviews)	Jira 4.4 (17380 reviews) Salesforce 4.3 (31400 reviews) HubSpot CRM 4.2 (10374 reviews)

Customers

Customers	Leadfeeder Ideagen AdStage	No Customers information available.

Media and Screenshots

Screenshots	No screenshots available.	2 Screenshots
Videos	1 Videos	1 Videos

Alternatives

Alternatives	Freshsales 4.6 Parlor ChurnZero 4.6	ClientSuccess 4.5 Custify 5 UserIQ 4.3

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Freshdesk Customer Success (Formely Freshsuccess) nor Parlor offers a free trial.

Freshdesk Customer Success (Formely Freshsuccess) is designed for Large Enterprises, Medium Business and Small Business.

Parlor is designed for Large Enterprises, Medium Business and Small Business.

Pricing for Freshdesk Customer Success (Formely Freshsuccess) Starts at $79/User/Month whereas for Parlor Starts at $1,120 when Billed Monthly.

Some top alternatives to Freshdesk Customer Success (Formely Freshsuccess) includes Freshsales, Parlor, ChurnZero, ClientSuccess, Custify, Salesmachine, Successware, Gainsight CS and Freshdesk Customer Success.

Some top alternatives to Parlor includes ClientSuccess, Custify, UserIQ, Salesmachine, Upwere, Freshdesk Customer Success (Formely Freshsuccess), Hubble, Rapidr, Follab and InsightSofa.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Freshdesk Customer Success (Formely Freshsuccess) vs Parlor

Freshdesk Customer Success (Formely Freshsuccess)

Parlor

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure