Compare Five9 vs Shelf

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Five9 (291) Get Quote Get Quote	Shelf (137) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Five9 offers next generation cloud and on-premise software for your contact center to deliver exceptional customer service. Outstanding features include: a lightning fast call center, ... Read More	Shelf Wiki is a wiki that allows users to share ideas, knowledge, and experience in a structured format that is easy to read and edit. The software helps companies build an ... Read More
Free Trial Availability	No free trial	No free trial
User Ratings	4.1 (1416)	4.8 (214)
	Get Quote	Get Quote

Software Demo

Demo

Pricing

Pricing Option
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Medium Business Small Business Large Enterprises Individuals Freelancers	Medium Business Small Business Large Enterprises Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - iOS Mobile - Android Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.1 (based on 1416 reviews)	4.8 (based on 214 reviews)
Rating Distribution	Excellent 188 Very Good 68 Good 17 Poor 4 Terible 14	Excellent 117 Very Good 19 Good 1 Poor 0 Terible 0
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Salesforce 4.3 (31400 reviews)	Kustomer 4.2 (381 reviews) TalkDesk 4.4 (3656 reviews) Dropbox Business 3.9 (8020 reviews)

Customers

Customers	Bsi financial services Englishtown Invenio Solutions	No Customers information available.

Media and Screenshots

Screenshots	2 Screenshots	1 Screenshots
Videos	2 Videos	1 Videos

Alternatives

Alternatives	Novanet Cloud Contact Center Call Center Studio 4.7 Salesforce Service Cloud 4.6	ComAround Knowledge 3.9 SmartSupport 0.5 KMS Lighthouse 4.5

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Neither Five9 nor Shelf offers a free trial.

Five9 is designed for Large Enterprises, Medium Business and Small Business.

Shelf is designed for Large Enterprises, Medium Business and Small Business.

Pricing details for both Five9 and Shelf are unavailable at this time. Contact the respective providers for more information.

Some top alternatives to Five9 includes Novanet Cloud Contact Center, Call Center Studio, Salesforce Service Cloud, Dialpad Contact Center, VCC Live, ice Contact Center, RingCentral Contact Center, CloudCall, Freshdesk Contact Center (Formerly Freshcaller) and CloudContactAI.

Some top alternatives to Shelf includes ComAround Knowledge, SmartSupport, KMS Lighthouse, Talisma KnowledgeBase, Verizon Knowledge Assist, IntelligenceBank KM, KnowledgeOwl, HuForce and ContactEngine.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Five9 vs Shelf

Five9

Shelf

OverviewAffiliate Disclosure

Software Demo

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure